NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mg5's avatar
Mg5
Tutor
Mar 06, 2021

Orbi RBK 13 - Bridge or AP Mode

I have an AT&T router/modem.  According to AT&T, to install the Netgear Orbi router, I have to turn off the WiFi in bridge mode in the AT&T gateway and install the Orbi in AP mode. 

 

The issue is that in AP mode, one of the disabled features is VPN which I use for work.  Is there a work around to this issue?

4 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Mg5 wrote:

    I have an AT&T router/modem.  According to AT&T, to install the Netgear Orbi router, I have to turn off the WiFi in bridge mode in the AT&T gateway and install the Orbi in AP mode. 

     

    The issue is that in AP mode, one of the disabled features is VPN which I use for work.  Is there a work around to this issue?


    The AT&T tech probably meant well, but gave incorrect advice.

    • You have purchased a whole-house WiFi solution, so yes, the AT&T WiFi should be disabled.
    • The AT&T router/modem should be placed in Bridge mode (if that is possible).
    • With the AT&T in bridge mode, the Orbi MUST be put into router mode, or it won't work at all.

    Orbi AP mode does not support the OpenVPN feature which allows devices to accesss the Orbi LAN from the internet. This is not what you would be using for work.  Your work VPN should work just fine.

    • Mg5's avatar
      Mg5
      Tutor

      CrimpOn,  thank you very much for your advice.  Knowing that I can continue to access VPN obviously is important.  I can set up the AT&T gateway in bridge mode so hopefully all goes well in the setup of the Orbi mesh system.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        You'll need to check with the ISP to see if there modem is bridgable. Most ATT modems are not. 

        If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode thus keeping the VPN features you need.