Orbi RBK 50 AC3000

[Hsilva92]

I purchased a used orbi and cant register it, says already registered. I called ng support and they told me to email customer.service@netgear.com with a case number to transfer over my information. Can anyone guide me in the right direction or some advice. Thanks in advance

[Blanca_O · Accepted solution]

Hi @Hsilva92

Please check your inbox. 

Regards, 
Blanca 
Community Team

[FURRYe38]

Hopefully NG support will be in contact with you after you email them. 

You can start a support ticket here as well:

https://www.netgear.com/mynetgear/registration/login.aspx

@Blanca_O 

[Hsilva92]

Hey Blanca I emailed them yesterday and no reply yet..I was hoping someone here sees the post and see able to help le transfer over my registration

[FURRYe38]

This will be done with Blanca's help. She will send you a PM. Please be patient. 

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@Hsilva92 wrote:
Hey Blanca I emailed them yesterday and no reply yet..I was hoping someone here sees the post and see able to help le transfer over my registration

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[Hsilva92]

Ok thanks

[Blanca_O · Accepted solution]

Hi @Hsilva92

Please check your inbox. 

Regards, 
Blanca 
Community Team