Re: Orbi RBK-53 AC3000 Mesh system - Internet access interruptions after latest update V2.7.2.104

ShreeMoorthy · ‎2021-04-12

Till I updated to the latest firmware V2.7.2.104, everything was OK with using ACL. Now, randomly ACL will stop all internet access (errors like certificate cannot be trusted, etc). The 1st time, I turned off ACL, removed all the devices and brought them back in 1 by 1 and everything seemed to be OK. I figured it was a one-off. Then it happened again, and again, and again. Now I've figured a workaround. Turn ACL OFF, Apply, and then Turn ACL ON again. But this cannot be a sustaining situation. What is Netgear gonna do about this?

plemans · ‎2021-04-12

ACL? not sure what specifically you're referencing.

There has been numerous complaints on the forums about the .104 firmware. the work around is to disable day light savings time and the traffic monitor. Then reboot your device. I'd try that option.

Or you can downgrade the firmware a version.

ShreeMoorthy · ‎2021-04-12

ACL - Access Control List. Where you can specifically allow or block devices.

Typical process: you provide folks the SSID and password. Once they connect, you need to go into the router portal 19.2.168.1.0 or whatever... and then "Allow" the device to connect. Essentially this is a 2 step authentication.

You can access the ACL from 2 places:

1. Advanced --> Security --> Access Control

2. Basic --> Home --> Attached Devices --> Click on "Go to Access Control to allow or block devices" on the top-right side

Hope that helps / SM

@plemans wrote:
ACL? not sure what specifically you're referencing.
There has been numerous complaints on the forums about the .104 firmware. the work around is to disable day light savings time and the traffic monitor. Then reboot your device. I'd try that option.
Or you can downgrade the firmware a version.

plemans · ‎2021-04-12

Fully realize what the access control is.
Just wasn't sure what exactly you were abbreviating. Always safe to check. 👍

FURRYe38 · ‎2021-04-12

Perform a full factory reset on both router and satellite(s) then set up from scratch.

vajim · ‎2021-04-13

@FURRYe38 wrote:
Perform a full factory reset on both router and satellite(s) then set up from scratch.

Why does your response not mention V2.7.2.104?

plemans · ‎2021-04-13

@vajim wrote:
Why does your response not mention V2.7.2.104?

I believe it was already mentioned. 2nd post?

vajim · ‎2021-04-13

@plemans wrote:
@vajim wrote:
Why does your response not mention V2.7.2.104?
I believe it was already mentioned. 2nd post?

true...but for some reason our friend @FURRYe38 avoids it

BoilerPlate · ‎2021-04-13

Why would it need to be brought it if the version was already mentioned? Clearly wasn't needed. But you feel that if it doesn't work for some users it must not work for EVERYONE? But it's ok for you to mention that your version of FW work when historcally it was a major failure for everyone as well. If it had worked everyone would still be using it. Why do you keep badgering users here in the forums with your zero skill set? Clearly stupidity and ingnorance run rampant with you. Stop badgering people about how they help others. This is NOT your forum. If you don't like how users are helping others, go somewhere else. You don't get to tell people how to help others. So what if some people have working systems. Let them help others and stop trolling the forum. Go get a life. Nobody here listens to you. You waste your own time and others badgering people who want help other and user who want to find help.

Stop playing the victim as you instigate everything you get back. You start all this crap. STOP IT!!

Sad that he has to spread false and inaccurate information and badger and troll others that are just providing help to others. Must have a sad life.

NG PLEASE BAN HIM for cyring out loud.

@ChristineT

@Christian_R

ShreeMoorthy · ‎2021-04-13

Thanks. Will try that.

@ShreeMoorthy wrote:
ACL - Access Control List. Where you can specifically allow or block devices.
Typical process: you provide folks the SSID and password. Once they connect, you need to go into the router portal 19.2.168.1.0 or whatever... and then "Allow" the device to connect. Essentially this is a 2 step authentication.
You can access the ACL from 2 places:
1. Advanced --> Security --> Access Control
2. Basic --> Home --> Attached Devices --> Click on "Go to Access Control to allow or block devices" on the top-right side

Hope that helps / SM

@plemans wrote:
ACL? not sure what specifically you're referencing.
There has been numerous complaints on the forums about the .104 firmware. the work around is to disable day light savings time and the traffic monitor. Then reboot your device. I'd try that option.
Or you can downgrade the firmware a version.

ShreeMoorthy · ‎2021-04-13

Will try that as the last resort, I suppose. Thanks.

@FURRYe38 wrote:
Perform a full factory reset on both router and satellite(s) then set up from scratch.

FURRYe38 · ‎2021-04-13

Let us know how it goes. Be sure to disable Traffic Meter after the factory reset. Just don't enable it.

ShreeMoorthy · ‎2021-04-13

Thanks much. Will do. Have to wait for the kids' online exams / finals to be over... till then I cannot take a chance, else I'll have another set of problems to contend with

vajim · ‎2021-04-14

@FURRYe38 wrote:
Let us know how it goes. Be sure to disable Traffic Meter after the factory reset. Just don't enable it.

Wow