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charleyp1's avatar
charleyp1
Star
Dec 06, 2022
Solved

Orbi RBK23 Router solid magenta

I've been having intermittent internet connectivity through my wifi signal (both 2.4 and 5ghz) and the Router (not the satellites) ring is solid magenta. I have several devices that are connected via...
  • plemans's avatar
    plemans
    Dec 07, 2022

    Even in AP mode, you still connect the main RBR using its wan port. 

    That could be why its magenta

plemans's avatar
plemans
Guru - Experienced User
Dec 07, 2022

Even in AP mode, you still connect the main RBR using its wan port. 

That could be why its magenta

charleyp1's avatar
charleyp1
Star
Dec 07, 2022
Well, snap. You’re right. I moved the connection from a LAN port to the WAN port and bounced the Orbi again and it came back. No magenta light for almost 2 hours. Thanks! Crazy that it was a simple thing.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 07, 2022

    Glad it was a simple fix! Hope it stays working solid for you