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Orbi RBK40 keep disconnecting!!!

htngwilliam
Aspirant

Orbi RBK40 keep disconnecting!!!

I am on m1 1gbps network and I have a pair of RBK40. The installation went very well. I plug the modem directly into the RBK40 router. The setup went well and internet is great.

However, I keep having disconnection from the main router. Sometimes it just cannot connect. Sometimes it just shows me wrong password but I have no issue connecting previously.
Model: RBK40| Orbi AC2200 WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Orbi RBK40 keep disconnecting!!!

What is the Mfr and model# of the ISP modem the Orbi is connected too? Built in router here by chance? 

Use a good quality lan cable between the isp modem and router...CAT6 recommended

Message 2 of 4
htngwilliam
Aspirant

Re: Orbi RBK40 keep disconnecting!!!

Thanks. Initially the 2.4gHz channel is set to auto and I change it to 1. Also did a reset and it seems ok. The speed and range is awesome as long as it don’t gets disconnected. Keep my finger cross
Model: RBK40| Orbi AC2200 WiFi System
Message 3 of 4
FURRYe38
Guru

Re: Orbi RBK40 keep disconnecting!!!

Sounds good. Enjoy. 

Message 4 of 4
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