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Orbi RBK50 - Cannot connect to the internet unless I use a VPN
Hi,
For the first 2 months or so after installation the ORBI system worked great. Now I find that often we are connected to the wifi with full strength however there is no internet connection (...
mark_sink wrote:
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
.............
I suggest to reduce the lease time so that Orbi will periodically renew the DHCP lease from the ISP. Please do the following:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the following commands:
- root@RBR50:/# config get wan_lease --Should give you --> 86400 which means 24 hours
- root@RBR50:/# config set wan_lease=3600 --3600 means 1 hours
- root@RBR50:/# config commit
mark_sink wrote:
............. To get it to work again I need to either physically restart the Orbi Router or go advanced -> internet port -> connection status and then hit disconnect and then connect on the pop up window. This was happening on average twice a day.
.............
When you go to >> ADVANCED >> INTERNET PORT >> CONNECTION STATUS what value do you see under 'Lease Obtained"
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
mark_sink wrote:
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
Can you please post the picture as attachement (by clicking select file in the bottom) instead of as a photo, otherwise I won't be able to see it until a moderator approves it.
- Sorry, included as an attachment this time.
mark_sink wrote:
ekhalil Thanks for your quick response. When I review the lease obtained it is showing a huge value of 49710 days:
.............
I suggest to reduce the lease time so that Orbi will periodically renew the DHCP lease from the ISP. Please do the following:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the following commands:
- root@RBR50:/# config get wan_lease --Should give you --> 86400 which means 24 hours
- root@RBR50:/# config set wan_lease=3600 --3600 means 1 hours
- root@RBR50:/# config commit
ekhalil Thanks for your detailed instructions. You were right, the wan_lease was 86400. I've now changed it to 3600 as per your suggestion. I will let you know if it fixes the problem. Would you expect the lease obtained duration to now be reduced when I check it?
FURRYe38 I have previously swapped out the LAN cable between the modem and the Orbi Router without success (it is a Cat6). Thanks for the suggestion of the beta firmware. I will hold out at this stage and see if reducing the wan lease addresses the problem. If not then I will give the new firmware a try.
