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Forum Discussion
Dishy
Mar 16, 2022Tutor
Orbi RBK50 + Starlink Invalid Gateway IP Address
With Starlink, I set a static route to enable the mobile app direct access to the router. I have to update it when the IP changes and this isn't as important now that Starlink app supports remote acce...
Dishy
Mar 19, 2022Tutor
Yes, the static route is on the Orbi. Starlink provides their own router and you manage Dishy with a mobile app, but many of us need to use our own routers for a variety of reasons. The mobile app is hard-coded to look for Dishy on 192.168.100.0. Dishy is upstream of the Orbi, connected to the Orbi's WAN port. So I need something to tell the Orbi to send the traffic for 192.168.100.0 over the WAN port. It's always been a bit of a pain because that WAN IP for Orbi changes every so often (days or weeks) and I need to update the static route when it does. My understanding of networking is pretty basic, though, so I'm mostly leaning on what other more network-savvy Starlink users have done.
I suspect that the Orbi may not allow a .0 gateway but was hoping that maybe I was attempting something improper with the subnet mask, about in which I know very little. But I guess a .0 Subnet mask should allow all addresses 0 to 255. It's just strange that Netgear wouldn't support the standard 20 years after it's implemented, so I assumed something else must be wrong.
I suspect that the Orbi may not allow a .0 gateway but was hoping that maybe I was attempting something improper with the subnet mask, about in which I know very little. But I guess a .0 Subnet mask should allow all addresses 0 to 255. It's just strange that Netgear wouldn't support the standard 20 years after it's implemented, so I assumed something else must be wrong.
CrimpOn
Mar 19, 2022Guru - Experienced User
Dishy wrote:
So I need something to tell the Orbi to send the traffic for 192.168.100.0 over the WAN port. It's always been a bit of a pain because that WAN IP for Orbi changes every so often (days or weeks) and I need to update the static route when it does
A static route on the Orbi must point to a LAN port on the Orbi, not the WAN port. As it is, the Orbi already recognizes that 192.168.100.0 in not on the LAN, and the way to reach that IP address is to use the WAN port.
See page 76 on the RBR50 user manual:
https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
- DishyApr 22, 2022TutorI hear what you're saying and not suggesting that you're incorrect, but I've been doing this for more than a year and it's always worked. All Starlink users with round Dishys who bring their own router must do this to get full functionality in the app. Everyone assigns a static route to your router's WAN IP. It worked with all other IP addresses. It just doesn't like the .0
- KevinLiTApr 22, 2022NETGEAR Moderator
Hi Dishy,
When assigning a static IP address to a device you have to make sure that the desired IP address is on the same network as all the other devices on the network. The .0 in the fourth octet is a network IP address is not a client IP address. That is why you had configuration issues when trying to assign that IP address to a device in your network.
Best,
Kevin
community Team
- DishyMay 04, 2022TutorThanks, Kevin. I received the same feedback from another user here, but it still doesn't make sense to me. I just got a new IP from my Starlink dish (not a .0 anymore) and I've updated the static route and it's now working. My settings for it are as follows:
Destination IP Address: 192.168.0.1
IP Subnet Mask: 255.255.255.0
Gateway IP Address: 100.x.y.z (removed for privacy)
Metric: 2
What I don't understand is that multiple people are telling me that the Gateway IP must be on the 192.168 network and that's not what's working for me. If I deactivate this static route, then the Starlink app on my phone won't work. With it active, the app works and can communicate with the dish. I can't explain WHY this works, only THAT it works. 🙂 I can also say that every other Starlink user who wants to do this is using these same settings as above and I've now confirmed with 2 different users that their routers of other brands will accept a 100.x.y.0 address as the Gateway IP.
There are some details on this here which go beyond my knowledge level: https://www.reddit.com/r/Starlink/comments/jxkz1q/anyone_know_how_to_get_the_starlink_app_to_work/ and here https://www.reddit.com/r/Starlink/comments/jqhoqz/starlink_app_works_fine_behind_own_router/gby79x1?utm_source=share&utm_medium=web2x&context=3.
As for me, I'll leave it to you more knowledgeable people to try and understand the details and I'll just hope that I don't get another .0 address from Dishy. 🙂