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Forum Discussion
Crossofiron
Oct 31, 2019Aspirant
Orbi RBK50 ethernet cable issues
I cannot get the satellite to connect to any device using a ethernet cable.
CrimpOn
Oct 31, 2019Guru - Experienced User
It would help to have more information.
- What sort of devices? (laptop? desktop? television?)
- Have you tried more than one ethernet cable?
- Do devices connect to the satellite over WiFi?
- CrossofironOct 31, 2019Aspirant
- What sort of devices? (laptop? desktop? television?) All. Sony TV, PS4, and Sony Audio
- Have you tried more than one ethernet cable? 3 diiferent cables
- Do devices connect to the satellite over WiFi? Yes
- CrimpOnOct 31, 2019Guru - Experienced User
So, nothing will connect to the satellite using a cable?
Will devices connect to the router with a cable? (the PS/4 might be portable?)
Are you able to bring up the Orbi "Attached Devices" web page and see if these devices appear?
Do the devices say whether they receive an IP address, or does an error message appear?