Orbi RBK753 very slow wifi internet connection, or even no internet connection (but wifi connected)

[chronoie]

Hi guys, I bought my Orbi RBK 753 yesterday, has some problem:

1, I can only set up my Orbi in the router page instead of the Orbi App, my Orbi App always say there is a problem connecting to my orbi network

2, I connect 2 satellites to my Orbi Router with Lan cable, the lan connection is fine, but the wifi to my iphone/ipad sometimes show Wifi is connected but no internet connection, or the connection speed is very very slow. (my previous R8500 router is much much faster!!!)

3, in every morning after i wake up or come back from outside, my iphone automatically connect to the wifi of Orbi, but NO Internet connection again!

Do you guys encounter the same problem? seems my R8500 router is more reliable....

[FURRYe38 · Accepted solution]

Please post about this over in the Orbi AX forum:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you. 

[FURRYe38 · Accepted solution]

Please post about this over in the Orbi AX forum:

https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.