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Forum Discussion
mrm18
Jun 05, 2023Tutor
Orbi RBR 50 2.4 GHz connection issues
I have the Orbi RBR 50 with 2 RBS 50 satellites. I seem to be having issues with the 2.4 hz stability. When I look at the details on my app it just says connection Type 5Ghz. So I'm not even seein...
CrimpOn
Jun 06, 2023Guru - Experienced User
Thanks for providing the model number. On the setup process, does the Orbi WiFi SSID appear on the list of available networks (page 4, step 8)?
https://gdlp01.c-wss.com/gds/0/0300041600/03/MF656Cdw_SG_US_multi_1.pdf
After entering the password, the process appears to be successful? (printer displays an IP address consistent with the Orbi network?)
How much tiime elapses before the printer changes to the Link Local IP address? (169.254.x.x)?
Are there any other devices in the house that are connected to the 2.4G WiFi network? (smart plugs? light bulbs? garage door openers? thermostats? )
mrm18
Jun 06, 2023Tutor
Yes it does appear successful and I can see the proper IP. Then when I turn it off and turn it back on, it still appears fine until I try to print. Then I'll get a message that the IP address has changed, which is always back to the 169 IP and it doesn't work any longer. Sometimes I can get it back to the 192 IP again by reconnecting to the network, but really I shouldn't have to and that doesn't always work. I am not having these issues with anything else. And it never appears to resets on it's own.
- CrimpOnJun 06, 2023Guru - Experienced User
mrm18 wrote:
Yes it does appear successful and I can see the proper IP. Then when I turn it off and turn it back on, it still appears fine until I try to print.
Wow. I never turn my printer off.
What device is trying to print?
How is this device connected to the network?
Is the Canon printer driver installed on this device?
(See User Manual: https://oip.manual.canon/USRMA-6621-zz-SSM-650-enUS/contents/devu-mobile-cone-accesspm.html#0703_h1_01 )
Like so many newer printers, this one also allows devices to print directly to it without using the home network by creating its own WiFi access point. I did not notice a method to disable this feature (but I did not read every page of the manual.)
- mrm18Jun 06, 2023Tutor
Hi, I'm not sure I totally understand your question. I turn off my printer as this is for home use and I don't use it that often. So converving energy
I print from my computer that is running Windows 11. I print through my home Wifi. The Printer is set up thorugh Wifi. I hope that answers your question
- CrimpOnJun 06, 2023Guru - Experienced User
Thanks. We're just lazy buggers. The printer is upstairs and we print from all over the house (laptops, tablets, etc.) Too lazy to climb the stairs and turn it on.
Aside from, "this is not supposed to happen", it is a puzzle where to focus: the printer or the network.
Does the Canon printer utility have a feature to print a test page?
(Tryiing to determine if it ever prints correctly, or if the problem is only when turned off and back on.)
My printer has an assigned IP address in the Orbi LAN setup table so that every time it turns on it gets the same IP address from the router. Does this Canon printer have an assigned IP address?