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Forum Discussion
vonnymc
Feb 04, 2020Aspirant
Orbi RBR 50 & RBS 50 - i can't get my Google Nest Mini's to connect?
I have tried turning off the 5ghz in the advanced settings as suggested by FURRYe38 in another post but this hasn't made a different, infact i could still see that some devices had a 'connection type...
vonnymc
Feb 04, 2020Aspirant
Everything is new, the Orbi router and Satalitte was set up 2 wks ago and i've managed to connect everything except the new Google nest mini's which we had set up on our old Plusnet router for approximately 1 week. All software will be uptodate as everything is new.
plemans
Feb 04, 2020Guru - Experienced User
vonnymc wrote:Everything is new, the Orbi router and Satalitte was set up 2 wks ago and i've managed to connect everything except the new Google nest mini's which we had set up on our old Plusnet router for approximately 1 week. All software will be uptodate as everything is new.
Just because its new doesn't mean it shipped with the newest firmware. What version is on your orbi?
I've got an orbi setup and was able to add both my google home and google mini without issues or needing to to anything fancy.
What modem are you using?
- vonnymcFeb 10, 2020Aspirant
How do i check what firmware is on it?
I am using the old Plusnet router/modem as just the modem and have that plugged into the Orbi as my router.- plemansFeb 10, 2020Guru - Experienced User
vonnymc wrote:How do i check what firmware is on it?
I am using the old Plusnet router/modem as just the modem and have that plugged into the Orbi as my router.The status page will have the firmware number.
Is this plusnet router/modem a combo device? Is it running in modem only/pass through mode or in combo mode? you might have a double nat which can cause setup issues.
https://kb.netgear.com/30186/What-is-Double-NAT
If that's the case, the 2 easiest ways to fix it are to either place the plusnet device in modem only/pass through mode or the Orbi in AP (access point) mode .