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Forum Discussion
LeifA
Apr 20, 2021Apprentice
Orbi RBR 50 - no download speed
Hi! When I installed a new 4G modem/router the function Test my speed in Orbi only tests upload speed, donwload stays at 0.0 (and ping is also 0.0). Everything else seems to work as before and othe...
- Apr 20, 2021
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
LeifA wrote:Hi!
When I installed a new 4G modem/router the function Test my speed in Orbi only tests upload speed, donwload stays at 0.0 (and ping is also 0.0).
Everything else seems to work as before and other speed tests that use the Orbi WiFi works fine.
Testing with Orbi speedtest gives me a better value for the incoming speed from the modem.
Any suggestions why?
Regards
Leif
FURRYe38
Apr 20, 2021Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
LeifA wrote:Hi!
When I installed a new 4G modem/router the function Test my speed in Orbi only tests upload speed, donwload stays at 0.0 (and ping is also 0.0).
Everything else seems to work as before and other speed tests that use the Orbi WiFi works fine.
Testing with Orbi speedtest gives me a better value for the incoming speed from the modem.
Any suggestions why?
Regards
Leif
LeifA
Apr 20, 2021Apprentice
Thanks everyone for the different suggestions!
I have tried to disable all wifi radios on the modem and configured AP mode on the Orbi router.
It seems to work fine now.
Regards
Leif
- FURRYe38Apr 20, 2021Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
Enjoy. :smileywink:
LeifA wrote:Thanks everyone for the different suggestions!
I have tried to disable all wifi radios on the modem and configured AP mode on the Orbi router.
It seems to work fine now.
Regards
Leif
- FURRYe38May 15, 2021Guru - Experienced User
Sounds like something isn't configured right. I'd ask the ISP to help you ensure the modem is setup right, wfi radios are disabled and the Orbi is setup for AP mode.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
LeifA wrote:Thanks everyone for the different suggestions!
I have tried to disable all wifi radios on the modem and configured AP mode on the Orbi router.
It seems to work fine now.
Regards
Leif
- LeifAMay 15, 2021Apprentice
Should the Orbi be in AP mode if it is used as the only router after the modem?
Leif