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Forum Discussion
Sleepdoc502
Jan 19, 2020Aspirant
Orbi RBR 50v2 wont connect to new CM1200 modem
I upgraded my cable modem from CM600 to CM1200, registered it with the cable company and it is connected to the internet and works fine. I connected the ORBI router to the modem but it cannot connect ...
FURRYe38
Jan 19, 2020Guru - Experienced User
Be sure to connect the WAN port of the RBR to port #1 of the CM1200. Disable LAG on the CM1200 prior to connecting the RBR.
Power OFF both CM and RBR for 30 seconds, then power ON the CM modem first and let it sync, then power ON the RBR. You might want to walk thru the setup wizard by doing a factory reset on the RBR and use a wired PC and web browser to walk thru the wizard. This will help you get the RBR connected and setup with the CM modem.