Orbi RBR/RBS50 Firmware Updates

[Voodoo_ca]

I have the WiFi system with a router and satellite.
Everything has been working fine until yesterday.
I saw there was an update to the v16 firmware so I let it update.
I have a couple issues now.
The strangest is the connection via WiFi from the orbi to my MacBook. It shows connected to WiFi, and it tries to load some pages - but it is SLOW. So bad sometimes that it disconnects. It was fine before the firmware upgrade and a hardware into the orbi to the computer works great. Also, there is an issue where the firmware on the satellite has a NA after it and keeps showing that there is an update.
Is the previous firmware v10?
Can I just do a manual install and downgrade?
Anyone else have these issues?
Chad

[FURRYe38]

Try a full factory reset on the router and satellite. Setup the router from scratch. Don't add the satellite just yet. Test the routers wifi. If it seems good, then re-add the satellite. 

[radamchak]

.16 update instructions say to install firmware manually not automatically. Try it again and reboot. 

[FURRYe38]

Let us know if the suggestions have helped you.

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@Voodoo_ca wrote:
I have the WiFi system with a router and satellite.
Everything has been working fine until yesterday.
I saw there was an update to the v16 firmware so I let it update.
I have a couple issues now.
The strangest is the connection via WiFi from the orbi to my MacBook. It shows connected to WiFi, and it tries to load some pages - but it is SLOW. So bad sometimes that it disconnects. It was fine before the firmware upgrade and a hardware into the orbi to the computer works great. Also, there is an issue where the firmware on the satellite has a NA after it and keeps showing that there is an update.
Is the previous firmware v10?
Can I just do a manual install and downgrade?
Anyone else have these issues?
Chad

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[radamchak]

.16 is supposed to be installed manually.. not automatically.. then do a factory reset after install. Yeah, i know, but hat's what they said.