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Forum Discussion
Orbi RBR10 internet is unavailable
My Orbi RBR10 is coming up with the "internet is unavailable" message. I tried power cycling the modem, restarting the orbi, using a different ethernet cord and a few other things that similar thread...
Gadadad wrote:
Just tried that and now nothing through the switch has an internet connection. The Orbi seems to be blocking connection to anything that runs through it.
put the switch aside and try it with just the modem
With just the orbi and the modem it is giving the internet is unavailable message.
what actual modem is it?
- DOCSIS® 3.0 16x4 (CM500)
High Speed Cable Modem (CM500)try this.
Power off tthe modem and the router.
Unhook everything from both, even coax from modem.
Wait 2 minutes.
Then connect coax back to modem and power it on.
Wait a couple minutes for it to fully boot.
Then connect modem lan port to wan port on orbi router.
power the orbi on. Wait a couple minutes for it to fully boot.
Attempt setup on the orbi
