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I have a mesh Orbi RBR20 AC2200 router (Router Firmware Version V2.6.2.104), and have been using the built in Circle parental controls. A few months ago we started receiving intermittent issues with adult profiles getting "circled" (not allowed access) to perfectly fine websites (no questionable content). We would often refresh the page, and would then be allowed.
This last week, we lost all internet access on devices connected to the Orbi. The internet connection was active on both the modem, and the Orbi router (speed test), but no devices connected to the Orbi via ethernet or wifi had access to the internet. After a lot of investigation, I found that when I entirely disabled Circle parental controls on the Orbi, all connected devices could access the internet.
Has support for Circle on Netgear been dropped? Circle was the main reason I chose Netgear over another router.
Thanks, I looked at that forum and found my answer. It seems to be a issue with the latest firmware. I rolled back to 2.6.1.36, and it's working again.
Netgear has set up a community forum specifically for the Circle product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Thanks, I looked at that forum and found my answer. It seems to be a issue with the latest firmware. I rolled back to 2.6.1.36, and it's working again.
