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Orbi WiFi 7 RBE973
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Re: Orbi RBR20 Registration Problem

dscheil
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Orbi RBR20 Registration Problem

User error here.

 

I replaced my sister-in-law's Xfinity wifi router with an Orbi.  The improvement in speed and stability was dramatic and I decided we had to do this in our home too.  So I did.

 

BUT when installing the new Orbi in my house, I used the Orbi app I'd used before, which was unfortunately still signed in to her credentials.  Therefore, MY Orbi is registered to her.

 

Can you reset my Orbi so I can register it?

 

Thanks!

 

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
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Mstrbig
Master

Re: Orbi RBR20 Registration Problem

Private message a moderator the device serial number and email address and explain issue.

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