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Orbi WiFi 7 RBE973
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Orbi RBR20 base router not blue

DingoNZ
Follower

Orbi RBR20 base router not blue

I have RBR20 router + 2 satellites.
The indicater light on top is not glowing at all. I purchased router etc approximately 4&1/2 years ago. It is working but weak coverage.
I have restarted and synched router and satellites. It is a mystery why the router is not showing blue.
Message 1 of 5
DingoNZ2
Initiate

ORBI RBR20 router problems

I have RBR20 router + 2 satellites.
The indicater light on top is not glowing at all. I purchased router etc approximately 4&1/2 years ago. It is working but weak coverage.
I have restarted and synched router and satellites. It is a mystery why the router is not showing blue.
Message 2 of 5
DingoNZ2
Initiate

Orbi RBR20 router problems

I have RBR20 router + 2 satellites.
The indicater light on top is not glowing at all. I purchased router etc approximately 4&1/2 years ago. It is working but weak coverage.
I have restarted and synched router and satellites. It is a mystery why the router is not showing blue.
Message 3 of 5
CrimpOn
Guru

Re: ORBI RBR20 router problems

The router on the original WiFi5 Orbi products never "turns blue".  See page 9 of the User Manual:

https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf 

CrimpOn_0-1725032874768.png

Aside from the light, does the system appear to be working?

Message 4 of 5
KevinLiT
NETGEAR Moderator

Re: Orbi RBR20 base router not blue

Hello @DingoNZ ,

 

Welcome to the NETGEAR Community!

 

The blue light on your Orbi satellite indicates that your satellite has a good backhaul connection to your router and will last the duration of three minutes. No LED lights on your Orbi router (RBR20) indicates that your router is connected to the internet. 

 

For more information on LED lights for your RBR20 Orbi Mesh system please visit the link below:

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean

 

Best,

Kevin

Community Team

 

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