I have had my Orbi RBR20 for a year and a half now and have had no issues. Beginning this week, it keeps dropping the internet. I have done multiple restarts and a couple return to factory settings. When I do these, it works for a few hours then drops again. The main Orbi unit is up-to-date on it's firmware (v2.7.3.22), but the satellite is on a different version of firmware. Could this cause the issue? It wouldn't update automatically. I have an AT&T U-verse Gateway and have called AT&T to see if there were any issues with it, but it appears to be in working order. The internet from the gateway is not dropping. I have googled how to handle this, and have tried all the suggestions, but it's not correcting the problem. I also find it interesting that my Armor Security protection that comes with the Orbi expired this week. Don't know if that's causing the issue. Can anyone offer any suggestions?
Yes, I have done a factory reset and setup from scratch a couple of times. It works for a few hours. My satellite is not on the same firmware version as the main hub, is that an issue? I will give your options a try and get back with you.
