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Orbi WiFi 7 RBE973
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Re: Orbi RBR20 slow wifi - Router only

am549
Tutor

Orbi RBR20 slow wifi - Router only

Have got a strange issue with by RBK20 kit. Satellite connected via wired backhaul. Wifi over satellite maxes out my broadband (600 down, 35 up) and it's in the loft (1 wall to go through).
Sat directly next to the router and max download is 50 and upload still the same. Daisy chain is disabled and firmware is v2.6.2.104. Orbi app shows connected to the router at max speed on both iPad and iPhone but doesn't seem to be right based off the speed test results.

Why would the router and the satellite have different speeds for the same devices?

Model: RBR20|Orbi AC2200 Tri-band WiFi Router, RBS40|Orbi AC2200 Tri-band WiFi Add-on Satellite
Message 1 of 7
FURRYe38
Guru

Re: Orbi RBR20 slow wifi - Router only

How is the RBS connected to the RBR, direct or is there a ethernet switch in the middle? 

Message 2 of 7
am549
Tutor

Re: Orbi RBR20 slow wifi - Router only

Yup switch between them, though kinda doesn't explain why the RBS is faster on WiFi than the RBR. I've tried disconnecting the RBS and doesn't seem to have made a difference 

Message 3 of 7
FURRYe38
Guru

Re: Orbi RBR20 slow wifi - Router only

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Be sure when you speed testing with a wifi device, that you disable it's wifi ratio for 5 seconds, go near the RBR or RBS, then turn ON the wifi radio on the device and it should connect to the nearest unit. Then speed test.


What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

 

Any Wifi Neighbors near by? If so, how many?

 

What is all connected at the RBR vs RBS? 

 

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-...

Message 4 of 7
am549
Tutor

Re: Orbi RBR20 slow wifi - Router only

I'm not sure any of these questions are relevant. Why would the wifi speed on the router unit be significantly slower than when connected to the satellite, which is connected to the router unit. Surely they should either both be the same or the satellite slower?

Message 5 of 7
FURRYe38
Guru

Re: Orbi RBR20 slow wifi - Router only

Are you sure the device is connectect at the RBR and not the RBS? 

 

Up to you to answer the questions. Just here to help if possible. Many factors cause wifi performance issues. 

 

 

Message 6 of 7
am549
Tutor

Re: Orbi RBR20 slow wifi - Router only

Positive. The Orbi app is stating what the devices are connected to and it says the router.

Well aware that many things affect wifi speed as I work in IT, however for a mesh system I'd expect the speed to be fairly even and it doesn't explain why the router, aka the primary node, is significantly (10 times) slower than the satellite when I'm sat next to it considering the satellite traffic will route to over the wired backhaul to it!

Appreciate you're trying to help but I'd say they're would be relevant if the speed was consistently poor across the house and both nodes, not just one.

Message 7 of 7
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