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Forum Discussion
Orbi RBR40
Orbi won’t allow for streaming of any kind despite saying it has internet access and I cannot update social media’s as they time out due to not being able to update. Turn WiFi off of phone or devices ...
So far that's fixed streaming on My Mac and iphone, AmazonFireStick is still having problems. Tryouts Netflix on a Smart TV using an Orbi Extender
So no streaming on PS4, picture code attached.
And no streaming on Firestick, says I need to “login” to the WiFi and provides no option, maybe forget the WiFi and re-add?
And no streaming on Firestick, says I need to “login” to the WiFi and provides no option, maybe forget the WiFi and re-add?
Are you sure those devices were not attached directly to the D-Link router?
Is the PS4 wired to Orbi or is it wirelessly connected to Orbi?
Please make sure those devices are attached to the Orbi wifi network. Please completely switch off the D-Link router.
- All Wireless, Restarting all devices, D-Link is unplugged.
- PS4 is on WiFi, Same with Smart TV, even using an Orbi Satellite I setup via the app, I cannot get streaming any better or at all for that matter via my PS4 or Smart Tv
Can you please repeat the traceroute 8.8.8.8 command as earlier.
Can you also try to reset the network setup on the PS4 and attach to Orbi again, the same for the TV.
Shaynes-MacBook-Pro:~ shayneklewis$
Shaynes-MacBook-Pro:~ shayneklewis$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 10.0.0.1 (10.0.0.1) 7.191 ms 3.980 ms 5.992 ms
2 192.168.1.1 (192.168.1.1) 6.219 ms 5.645 ms 3.843 ms
3 * * *
4 67.59.234.65 (67.59.234.65) 14.249 ms 12.335 ms 11.969 ms
5 opti35-18.nassau.cv.net (167.206.35.18) 15.562 ms 11.639 ms 16.318 ms
6 64.15.4.110 (64.15.4.110) 12.624 ms
64.15.4.56 (64.15.4.56) 17.045 ms
451be0c0.cst.lightpath.net (65.19.99.192) 15.760 ms
7 451be0c2.cst.lightpath.net (65.19.120.194) 19.144 ms
451be0ce.cst.lightpath.net (65.19.120.206) 14.802 ms
64.15.1.72 (64.15.1.72) 17.956 ms
8 74.125.48.24 (74.125.48.24) 16.949 ms
72.14.215.203 (72.14.215.203) 17.613 ms *
You still have multiple routers.
- Are you sure that you are attached to Orbi and that the only boxes that are in the network are Orbi and the Arris modem, nothing else?
- On the Orbi app, when you open "Attached Devices", which IP addresses do the devices have? Are the IP addresses in the range 10.0.0.x? or 192.168.1.x?
