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Forum Discussion
Christopher1020
May 09, 2020Aspirant
Orbi RBR50 - Cannot Connect August Connect Module
Just bought a Yale smart lock with an August Connect module. Been trying for days to connect the August Connect to my Orbi Wifi with the August technical support. They finally told me that they can...
Christopher1020
May 09, 2020Aspirant
Yes, connecting with the August App and it's probably crappy. The device has to connect at 2.4. Just now, I disabled the SSID broadcast for 5.0 and confrmed the phone was connected to 2.4 Ghz. Still didn't connect. Tried disabling the daiseychaining as well and that didn't do anything. Is there a way to connect the device without the app?
CrimpOn
May 09, 2020Guru - Experienced User
Christopher1020 wrote:Is there a way to connect the device without the app?
I never "guarantee", but this time I will "guess very strongly", "NO." When an IoT device has no keyboard and no camera, the only way it can learn the WiFi SSID/password is to have a smartphone app connect to the device and "tell it" the SSID/password. For a (very) few devices, this is with a Bluetooth connection. The vast majority seem to include a very primitive WiFi access point in the device. Just enough to broadcast a unique looking WiFi SSID that an app in the smartphone can connect to.