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Forum Discussion

Christopher1020's avatar
Christopher1020
Aspirant
May 09, 2020

Orbi RBR50 - Cannot Connect August Connect Module

Just bought a Yale smart lock with an August Connect module.  Been trying for days to connect the August Connect to my Orbi Wifi with the August technical support.  They finally told me that they can...
Christopher1020's avatar
Christopher1020
Aspirant
May 10, 2020

Mikey94025 

Are you running all the Orbi wifi defaults other than simple changes like channel or security?

A: pretty much.  I tried changing the 2.4GHz from auto to channel 6

  1. Have you changed CTS/RTS Threshold  in Advanced...Advanced Wireless Settings to 2347?  Yes, this is set to 2347
  2. If you disable AX in Advanced...Advanced Wireless Settings does it help?  I'll give it a try.

Thanks

CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 10, 2020
I'm sure this is crazy, but this Orbi is in the US? (2.4G channels 1-11 only)