NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DomerIN
Aug 19, 2018Guide
Orbi RBR50 Dropping Internet Connection Regularly
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, ...
ekhalil
Oct 31, 2018Master
Current Orbi software seems to have issues with some wired devices. If you have any mesh speakers (e.g. Sonos) wired to Orbi, please test to disconnect them and see if you will see improvements.
Wired Sonos seem -in certain configurations- to cause IP loops over time which will degrade the system's performance and will consequently cause many different "strange" issues.
I had too frequent issues like internet disconnects, wifi drops, backhaul issues,.... that were all solved when I just disconnected my wired speakers and connected them wirelessly instead.
walder
Feb 16, 2019Guide
Went through the frustration of Orbi dropping internet connection unpredictably. I have 8 Sonos speakers connecting wirelessly via a Boost wired to the router.
Changing the 2.4 GHz channel on the Orbi from Auto to 6 (the Sonos is on 1) may have addressed the problem for me. No internet dropouts for two weeks now. I also changed all of the Sonos devices to fixed IP addresses. I reckon avoiding the channel overlap may have sorted out the mess of meshes.
Changing the 2.4 GHz channel on the Orbi from Auto to 6 (the Sonos is on 1) may have addressed the problem for me. No internet dropouts for two weeks now. I also changed all of the Sonos devices to fixed IP addresses. I reckon avoiding the channel overlap may have sorted out the mess of meshes.
- Chuck_MFeb 16, 2019Mentor
Regarding Sonos... you can only have ONE wired entrypoint to the Sonos constellation... do you have a Sonos Boost? If so, that would be the entry point and all other speakers and Sonos devices should be wireless.
- walderFeb 16, 2019Guide
Chuck_M wrote:
Regarding Sonos... you can only have ONE wired entrypoint to the Sonos constellation... do you have a Sonos Boost? If so, that would be the entry point and all other speakers and Sonos devices should be wireless.
Correct. Currently the Boost is wired to the router, all Sonos devices (speakers and Boost) now have fixed IPs. The Sonos channel is set to 1 and the Orbi 2.4 Ghz is set to channel 6.
Previously i have had the Boost wired to either the satellite or the router but the internet dropouts continued . I have never tried with the speakers connecting wirelessly to the network without the Boost.