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Forum Discussion
RikParr73
Oct 12, 2018Aspirant
Orbi RBR50 - Poor Ethernet Backhaul on Satellites
Hi
I have RBR50 and 2 x Satellites. I also have Virgin Media Superhub 3, set in 'Modem mode'. Modem is on static 192.168.0.1 (Unable to change ISP set)
Satellites are connect via ethernet...
RikParr73
Oct 13, 2018Aspirant
Hi
Been away overnight, but back and shortly going into the loft to check the managed switch and will confirm active wired connections to the router and sats. I've notcied that my sonos speakers in close proximity to the sats are not connecting to the respective sat but the router which is further away, is that a sign there is an issue?
Many thanks, Rik.
FURRYe38
Oct 13, 2018Guru - Experienced User
I believe Sonos Has there own wifi broadcast so having them close to the Orbi devices will be a problem. I would turn OFF the Sonos for a while and test the Orbi system alone and see how it goes.
- RikParr73Oct 13, 2018Aspirant
Evening all,
Ok, I've done some chceks as requested and also made some changes. The following details and screen shots will hopefully help. They are in no particular order as not sure what is most important:
- Checked managed switch - IGMP not enabled (See attached pic)
- Managed switch was on a DHCP address of 192.168.0.10 - Changed to static of 192.168.1.253 in line with Orbi Router range
Wired connected devices:
- Orbi Router - Phillips Hue Lighting Device/Virgin Tivo Box/Uplink to managed switch and link to Virgin Superhub 3.0
- Sat 1 (Downstairs) - Xbox One and uplink to managed switch
- Sat 2 (Loft) - Uplink to managed switch only
Wireless Channel Settings:
- Router - 2.4 (Auto) 5 (Channel 36)
- Sat 1 - 2.4 (Channels 13P/4S) 5 (Channel 36)
- Sat 2 - 2.4 (Channels 13P/5S) 5 (Channels 40/44/48)
Sonos System:
- 9 Devices wireless connection on Sonos Net Channel 6 (All show as wired devices on Orbi)
- 4 Devices ethernet connection
- Several Sonos devices within 5ft of Orbi kit and unable to move
So, since making the changes this evening both backhauls are showing as wired and good (although earlier one Sat was showing as 5G connection not wired - see pic)
Also on the Orbi app on my phone the Network Map showed a triangular diagram, then later showed a line diargram (Sorry not best description, but attached pics show what I mean).
Is there anything else I can do to test all is ok? As IGMP was not on not sure this is resolved.
As always, many thanks, Rik.
- RikParr73Oct 13, 2018Aspirant
Apologies, more shots attached
- RikParr73Oct 13, 2018Aspirant
- ekhalilOct 13, 2018Master
RikParr73 wrote:
- 4 Devices ethernet connection.
If you see more issues with your wired backhaul or wifi connectivity issues then try to disconnect those wired Sonos. It seems that Orbi can't handle those speakers as Orbi seems do not support Spanning Tree Protocol (STP).
https://en.community.sonos.com/troubleshooting-228999/sonos-and-the-spanning-tree-protocol-16973
- FURRYe38Oct 13, 2018Guru - Experienced User
I would move the channel on the Orbi from 5 to 1. Since your Sonos seems to be using 6, 5 is too close. LOL.
If your Orbi has any wifi problems going forward, I would remove the Sonos device that is close to the Orbi. 5 Feet maybe too close if it's broadcasting wifi as well. See how it goes for now.
For v210 FW, be sure that Diasy Chain is Enabled=Disabled actual. It's working in reverse operation and NG is aware.
Possible if you can find a non managed switch to try out and see if the behavior changes or see any differences between the switches. If IGMP isn't enabled, possible other factors could be involved. Any Green ethernet features in this switch? Something to try if you can take out all switches out of the mix to see any other differences in behaviors. Go Direct with satellites to the Orbi router as a test.
RikParr73 wrote:
Evening all,
Ok, I've done some chceks as requested and also made some changes. The following details and screen shots will hopefully help. They are in no particular order as not sure what is most important:
- Checked managed switch - IGMP not enabled (See attached pic)
- Managed switch was on a DHCP address of 192.168.0.10 - Changed to static of 192.168.1.253 in line with Orbi Router range
Wired connected devices:
- Orbi Router - Phillips Hue Lighting Device/Virgin Tivo Box/Uplink to managed switch and link to Virgin Superhub 3.0
- Sat 1 (Downstairs) - Xbox One and uplink to managed switch
- Sat 2 (Loft) - Uplink to managed switch only
Wireless Channel Settings:
- Router - 2.4 (Auto) 5 (Channel 36)
- Sat 1 - 2.4 (Channels 13P/4S) 5 (Channel 36)
- Sat 2 - 2.4 (Channels 13P/5S) 5 (Channels 40/44/48)
Sonos System:
- 9 Devices wireless connection on Sonos Net Channel 6 (All show as wired devices on Orbi)
- 4 Devices ethernet connection
- Several Sonos devices within 5ft of Orbi kit and unable to move
So, since making the changes this evening both backhauls are showing as wired and good (although earlier one Sat was showing as 5G connection not wired - see pic)
Also on the Orbi app on my phone the Network Map showed a triangular diagram, then later showed a line diargram (Sorry not best description, but attached pics show what I mean).
Is there anything else I can do to test all is ok? As IGMP was not on not sure this is resolved.
As always, many thanks, Rik.
- RikParr73Oct 13, 2018Aspirant
Thanks Furry.....alas the CCTV cameras are PoE, so would need to research non-managed PoE switch and costs. That combined with the Sonos system, and it's possible interferance, is making me think the Orbi system is not best suited for my home setup to be honest :-(