Re: Orbi RBR50 Router Firmware Version V2.7.2.102

alokeprasad · ‎2020-12-30

Thx for the explanation.

"The Orbi smartphone "app" can connect to the Orbi remotely by going through the Netgear "Cloud".

Thats the reason I want to have nothing to do with it!! Companies get hacked and passwords get leaked or guessed.

For someone like me, who has no need for remote management of anything, it is nice that I can disable remote administration (and not open ports on the NAT), not enable VPN. As for Anywhere Access, it is what it is. But I wish it wasn't.

Ideally, if someone wants to administer my router, switches, they should need to physically connect to my LAN with Ethernet cable. There should be a way to set things up that way.

But it isn't

jdy0204 · ‎2020-12-30

I seem to be having significant issues post firmware update. I got a notification that security updates were available, so I installed them thinking it would be fine. Now my RBR50 shows up as offline and my internet connection for wireless is dropping regularly. This impacts my cellphone, chromecasts, smart lightbulbs, and security cameras. I have rebooted the router a few times, rebooted/reset the modem, etc. I'm not sure what is causing the issue but it is really frustrating. Right now the app shows internet is offline but I'm writing this post on my laptop via wifi. This is very strange. I have also been getting some credential issue notifications while using wifi on my devices.

CrimpOn · ‎2020-12-30

@alokeprasad wrote:
@CrimpOn wrote:
No, Anywhere Access can be turned off only on the Orbi "app". The web interface knows nothing about Anywhere Access.

Which is dumb. Anyone with access to my Netgear password (passwords do get leaked or guessed.. maybe not mine but there are people who use easy to guess passwords) can then turn it on and muck around with my network.

I have never seen an explanation of how Anywhere Access works, but my impression is that it can be turned on only when the Orbi app is connected to the Orbi over the local LAN. I have a vague impression that the Orbi serial number is involved in the Cloud connection. So, a hacker knowing the Netgear login for someone could not load up the Orbi app and connect to the Orbi remotely.

Jgoldsti · ‎2020-12-30

Have been running 102 for several days without any issues

tagteam · ‎2020-12-30

@Jgoldsti wrote:
Have been running 102 for several days without any issues

Same here; seems fairly solid but then I have been running ALL of the firmware updates for well over 3 years without any issues.

alokeprasad · ‎2020-12-31

@CrimpOn wrote:
@alokeprasad wrote:
@CrimpOn wrote:
No, Anywhere Access can be turned off only on the Orbi "app". The web interface knows nothing about Anywhere Access.

Which is dumb. Anyone with access to my Netgear password (passwords do get leaked or guessed.. maybe not mine but there are people who use easy to guess passwords) can then turn it on and muck around with my network.
I have never seen an explanation of how Anywhere Access works, but my impression is that it can be turned on only when the Orbi app is connected to the Orbi over the local LAN. I have a vague impression that the Orbi serial number is involved in the Cloud connection. So, a hacker knowing the Netgear login for someone could not load up the Orbi app and connect to the Orbi remotely.

You are correct.

I have Anywhere Access turned off. When switched to LTE connection on my iPhone, the Orbi app says that there are no registered Orbi devices available and asks me to connect locally to WiFi of my Orbi to make any changes. Or words to that effect.

jdy0204 · ‎2021-01-01

After having quite a few issues I did a factory reset and now I'm not having any issues with the new firmware.

FURRYe38 · ‎2021-01-01

What issues were you seeing before the reset? Glad the reset worked as it's a normal troubleshooting step to try when problems are seen.

Thanks for letting us know,

@jdy0204 wrote:
After having quite a few issues I did a factory reset and now I'm not having any issues with the new firmware.

jdy0204 · ‎2021-01-01

See my earlier comment. It was having intermittent issues with internet connectivity and the satellite and the router were alternating disconnecting. Wired connections were fine.

FURRYe38 · ‎2021-01-01

Ok, Thanks for letting us know the reset worked.

Enjoy.

@jdy0204 wrote:
See my earlier comment. It was having intermittent issues with internet connectivity and the satellite and the router were alternating disconnecting. Wired connections were fine.

aaronka · ‎2021-01-04

Still can't my RBS50 to update to the same firmware as the RBR50, I guess I will have to wait until it is available for download. I still don't have a good explanation as to why my RBR50 was forced updated in the first place though.

From the Advanced - Administration - Firmware Update page

On the Attached Devices Page

FURRYe38 · ‎2021-01-04

You try a factory reset on the RBS and RBR?

@aaronka wrote:
Still can't my RBS50 to update to the same firmware as the RBR50, I guess I will have to wait until it is available for download. I still don't have a good explanation as to why my RBR50 was forced updated in the first place though.

From the Advanced - Administration - Firmware Update page
On the Attached Devices Page

aaronka · ‎2021-01-04

Since I'm only having cosmetic issues with it I'm not willing to go down that rabbit hole. I would like to know how to prevent future forced updates though.

FURRYe38 · ‎2021-01-04

Hopefully NG will post FW files so you can update the RBS manually.

Good Luck.

CrimpOn · ‎2021-01-04

@aaronka wrote:
Since I'm only having cosmetic issues with it I'm not willing to go down that rabbit hole. I would like to know how to prevent future forced updates though.

The only method that people have found to block updates is to block access to the Netgear firmware updates web site, which (I believe) requires a router upstream of the Orbi.

AllanSor · ‎2021-01-05

NG has now posted FW for manual update on the support page !

alokeprasad · ‎2021-01-05

Not yet (Jan 5, 2021 at 8 AM EST) for RBK50v2

https://www.netgear.com/support/product/RBK50v2#download

The firmware may be the same for RBK50 and RBK50v2, but we should not assume that they are.

The hardware is different and it stands to reason that the firmware could be different too.

FURRYe38 · ‎2021-01-05

v102 has been posted and is now available for manual download and manual FW update to the Orbi 50 series system:

Bug Fixes:

Fixes the device manager display issue on the Orbi app.

Download Link:.

https://kb.netgear.com/000062753/RBR50-RBS50-Firmware-Version-2-7-2-102-for-US-Region-Only

This applies to all 50 series Orbi:

Orbi (11)

Let us know how it works for you.

Good Luck.

danny07 · ‎2021-01-20

After upgrading to 2.7.2.102 I clicked on the button to add Special Parental Controls, which said a reboot was required. After reboot, the entire section for parental controls is missing. Any ideas how to remedy this besides a reset?

FURRYe38 · ‎2021-01-20

v2.7 handles parenal controls differently. v2.7 versions are for US region users only.

Access controls are located under Advanced tab/Security. If you need Circle support, you'll need to revert back to the FW version you had loaded that supported Circle, I believe v16 or v40 support Circle.

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/tr...

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/tru...

Please post about this over in the Circle forum for help and information regarding Circle:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.

@danny07 wrote:
After upgrading to 2.7.2.102 I clicked on the button to add Special Parental Controls, which said a reboot was required. After reboot, the entire section for parental controls is missing. Any ideas how to remedy this besides a reset?

vajim · ‎2021-01-20

@FURRYe38 wrote:
v2.7 handles parenal controls differently. v2.7 versions are for US region users only.

Why isn't this version offered when users check for updates in the web login area?

FURRYe38 · ‎2021-01-20

It's offered if ones system has updated to v60.

vajim · ‎2021-01-20

@FURRYe38 wrote:
It's offered if ones system has updated to v60.

Not true ....again..sorry

and if it were true how would someone NOT have v60?

FURRYe38 · ‎2021-01-20

Is true, once I had v60 on my RBR50, v102 appear as an available download in the RBRs FW update web page. Others reported seeing this as well:

https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2031915/high...

ALL avialble FW versions are on NG download site for manual download and manual update as well. Up to users to upate or not.

Enjoy.

vajim · ‎2021-01-20

@FURRYe38 wrote:
Is true, once I had v60 on my RBR50, v102 appear as an available download in the RBRs FW update web page. Others reported seeing this as well:
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2031915/high...

ALL avialble FW versions are on NG download site for manual download and manual update as well. Up to users to upate or not.

Enjoy.

And how did you get to v60?