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Forum Discussion
Orbi RBR50 Satellite not connecting
I have been using my Orbi RBR50 router with two RBS50 satellites for nearly a month without any issues. I noticed in the past few days that neither of the satellites were connecting to the router. I'...
digimick:
I noticed that you said you tried rebooting your satellites. But you did not mention re-syncing the satellites once they come back up again. That is a necessary step after rebooting.
The reason I told you this is that I had an issue similar to what you describe. My satellite was one version back on the firmware than the router. I tried the automatic update and received an "Update failed." I tried the manual update, and it failed as well (no message indicated this). I then rebooted and resynced my satellite, and I was able to manually update the firmware after that.
So, consider doing the resync after rebooting your satellites. You may find that it works for you.
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BillYoung
Thank you for your suggestion.
I should have mentioned that I tried to resync the satellites after rebooting to no avail. I also tried resetting them but was unable to get them to do that either. It was almost as if they were stuck in some rebooting phase and would not respond to anything. No matter how many times a power cycled, how long I held in the reset button, the only thing they did was blink a white ring. I don't know what caused the issue, I can only speculate that it has something to do with the router updating to a newer version of firmware and the satellites could no longer communicate properly.
Anyhow, problem is solved now and I hope anyone else that finds themselves in this scenario will benefit from this post. Thanks for your input.