× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Orbi WiFi 7 RBE973
Reply

Re: Orbi RBR50 Slow Download Speeds

RogerBenson
Aspirant

Orbi RBR50 Slow Download Speeds

I just set up a factory reconditioned Orbi RBR50 (firmware V2.3.1.60) with default settings and the download speeds on my 1Gb Xfinity connection are less than 1Mb/s, according to Speedtest.net on several different computers over wireless and directly connected. The router's internal test gets about 500/40 down/up Mb/s, so it's not the Xfinity connection (see attached screenshot).

 

Also, sitting right next to it is a NetGear Nighthawk R8000P (which the Orbi will hopefully be replacing) that has a download speed of 469Mb/s and an upload speed of 40 Mb/s, so it's not the placement within my house. Ping is consistently under 30 ms.

 

My model is a NetGear CM1000, so there's no interference from an Xfinity device. I don't know the firmware level for it at the moment, but it was a recent purchase in the last few months and it updated itself on connection to the internet.

 

I would call support, but since this is reconditioned, the system isn't letting me because the purchase date shows 2018.

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
FURRYe38
Guru

Re: Orbi RBR50 Slow Download Speeds

Do a factory reset on the RBR, this time, do not enable or start the QoS/Speedtest on the RBR.  Avoid selecting this and enabling Traffic Monitor or Access Controls. Power OFF the CM modem for 30 seconds then back on while the RBR is reset. Walk thru the setup wizard. After setting up from scratch, have a wired PC connected to the RBR and speed test using Ookla's speed test app, not from a browser. Check speeds wired. Then wireless. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling WMM, Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Message 2 of 4
RogerBenson
Aspirant

Re: Orbi RBR50 Slow Download Speeds

Thank you, that did it, just the factory reset. I looked at all the settings afterwards and I can't find anything that's different, the only thing is I didn't even touch the QoS tab and the Speedtest. From the help page, it looked like there was supposed to be something under there, but the only thing I saw was the test. I also made sure the security app was off.

Back up to about 550 down and 40 up.

Message 3 of 4
FURRYe38
Guru

Re: Orbi RBR50 Slow Download Speeds

Ya notice that with v60 and a RBR50, not getting over 500Mbps: https://www.duckware.com/tech/router-wan-to-lan-throughput-test.html

RBR50 v60
IN=http://192.168.0.113:80/huge.bin
OUT=http://192.168.0.113:80/huge.bin
IP=192.168.0.113

0: 43,321,484 (346,571,872 bps)
1: 44,790,811 (358,326,488 bps)
2: 45,308,447 (362,467,576 bps)
3: 45,299,691 (362,397,528 bps)
4: 45,197,312 (361,578,496 bps)
5: 45,523,780 (364,190,240 bps)
6: 45,695,763 (365,566,104 bps)
7: 45,918,013 (367,344,104 bps)
8: 46,006,382 (368,051,056 bps)
9: 45,854,885 (366,839,080 bps)
10: 45,942,942 (367,543,536 bps)
11: 46,006,651 (368,053,208 bps)
12: 46,106,597 (368,852,776 bps)
13: 46,231,985 (369,855,880 bps)
14: 45,836,563 (366,692,504 bps)
15: 45,292,061 (362,336,488 bps)
16: 46,183,648 (369,469,184 bps)
17: 46,252,626 (370,021,008 bps)
18: 46,476,547 (371,812,376 bps)
19: 46,494,875 (371,959,000 bps)
RWIN=1460000
RTT=1.481 ms
BDP=7,496,342,561 bps
2md Run:
IN=http://192.168.0.113:80/huge.bin
OUT=http://192.168.0.113:80/huge.bin
IP=192.168.0.113

0: 61,042,926 (488,343,408 bps)
1: 58,334,127 (466,673,016 bps)
2: 62,144,246 (497,153,968 bps)
3: 57,560,422 (460,483,376 bps)
4: 57,574,156 (460,593,248 bps)
5: 55,055,092 (440,440,736 bps)
6: 52,073,676 (416,589,408 bps)
7: 57,971,251 (463,770,008 bps)
8: 63,113,630 (504,909,040 bps)
9: 58,837,457 (470,699,656 bps)
10: 60,203,344 (481,626,752 bps)
11: 61,810,990 (494,487,920 bps)
12: 58,786,458 (470,291,664 bps)
13: 59,741,842 (477,934,736 bps)
14: 60,411,802 (483,294,416 bps)
15: 53,039,035 (424,312,280 bps)
16: 60,181,594 (481,452,752 bps)
17: 61,597,676 (492,781,408 bps)
18: 59,365,903 (474,927,224 bps)
19: 60,846,333 (486,770,664 bps)
RWIN=1460000
RTT=1.714 ms
BDP=6,477,294,826 bps
3rd Run after power off and back on:
IN=http://192.168.0.113:80/huge.bin
OUT=http://192.168.0.113:80/huge.bin
IP=192.168.0.113

0: 56,267,006 (450,136,048 bps)
1: 63,062,275 (504,498,200 bps)
2: 59,847,119 (478,776,952 bps)
3: 60,156,239 (481,249,912 bps)
4: 63,555,902 (508,447,216 bps)
5: 56,272,989 (450,183,912 bps)
6: 60,933,528 (487,468,224 bps)
7: 63,188,175 (505,505,400 bps)
8: 60,012,439 (480,099,512 bps)
9: 61,670,894 (493,367,152 bps)
10: 61,997,172 (495,977,376 bps)
11: 60,381,851 (483,054,808 bps)
12: 62,100,780 (496,806,240 bps)
13: 62,016,819 (496,134,552 bps)
14: 58,754,620 (470,036,960 bps)
15: 63,616,539 (508,932,312 bps)
16: 59,996,889 (479,975,112 bps)
17: 61,504,935 (492,039,480 bps)
18: 62,207,063 (497,656,504 bps)
19: 60,230,428 (481,843,424 bps)
RWIN=1460000
RTT=1.437 ms
BDP=7,725,875,666 bps
4th run after setting Nat Filter to OPEN:
IN=http://192.168.0.113:80/huge.bin
OUT=http://192.168.0.113:80/huge.bin
IP=192.168.0.113

0: 41,143,605 (329,148,840 bps)
1: 41,384,775 (331,078,200 bps)
2: 41,559,213 (332,473,704 bps)
3: 43,193,157 (345,545,256 bps)
4: 43,182,472 (345,459,776 bps)
5: 43,405,663 (347,245,304 bps)
6: 44,387,622 (355,100,976 bps)
7: 44,466,022 (355,728,176 bps)
8: 44,467,545 (355,740,360 bps)
9: 45,347,612 (362,780,896 bps)
10: 44,927,192 (359,417,536 bps)
11: 45,055,114 (360,440,912 bps)
12: 45,148,495 (361,187,960 bps)
13: 45,168,527 (361,348,216 bps)
14: 45,015,261 (360,122,088 bps)
15: 44,971,900 (359,775,200 bps)
16: 44,928,539 (359,428,312 bps)
17: 44,969,859 (359,758,872 bps)
18: 44,869,182 (358,953,456 bps)
19: 44,872,898 (358,983,184 bps)
RWIN=1460000
RTT=1.517 ms

 

Wondering if something is broke in v60 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 5727 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series