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Forum Discussion
JMFarnum
Mar 09, 2020Aspirant
Orbi RBR50 White flashing light
I have the White flashing light that many others on here seem to have. I can't get to the internet to update the Firmware that's been described by others. I hold the reset button for a long period o...
FURRYe38
Mar 09, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try this, Power OFF the ISP modem for 1 minute. Then back on. Reset the RBR and walk thru the setup wizard with a wired PC connected to the RBR with a web broswer...This should help you get the RBR re-connected.
The reset button on the RBR only need to be pressed for 15 seconds then release.
- JMFarnumMar 09, 2020Aspirant
When I follow the Setup instructions and plug the supplied cable into the Internet port there are no lights (flashing or otherwise) on the cable port of my ISP Modem. This would indicate information transfer, correct?
Anyway, I tried the install and did recieve a message that the Orbi84 would like to Join my network. I select join and a message immediately appears with states it is Unable to Join.
Also, I cannot find it in my WiFi network to select it manually.
- FURRYe38Mar 09, 2020Guru - Experienced User
Possible bad cable? Swap LAN cables between the modem and router?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Can you connect a LAN cable connected PC to the back of the RBR and in a web page access the RBR at 192.168.1.1?
Do you not see "Orbi84" at all on any of your wireless devices?
JMFarnum wrote:When I follow the Setup instructions and plug the supplied cable into the Internet port there are no lights (flashing or otherwise) on the cable port of my ISP Modem. This would indicate information transfer, correct?
Anyway, I tried the install and did recieve a message that the Orbi84 would like to Join my network. I select join and a message immediately appears with states it is Unable to Join.
Also, I cannot find it in my WiFi network to select it manually.
- JMFarnumMar 09, 2020Aspirant
It's an ARRIS
Model TG1672G
My laptop is about a year old and only has 1 ethernet port. So to connect the laptop to the Orbi I need the laptop to use the WiFi.
And Correct, I do not see the Orbi84 network at all.