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Forum Discussion
Orbi RBR50 White flashing light
I have the White flashing light that many others on here seem to have. I can't get to the internet to update the Firmware that's been described by others. I hold the reset button for a long period o...
When I follow the Setup instructions and plug the supplied cable into the Internet port there are no lights (flashing or otherwise) on the cable port of my ISP Modem. This would indicate information transfer, correct?
Anyway, I tried the install and did recieve a message that the Orbi84 would like to Join my network. I select join and a message immediately appears with states it is Unable to Join.
Also, I cannot find it in my WiFi network to select it manually.
Possible bad cable? Swap LAN cables between the modem and router?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Can you connect a LAN cable connected PC to the back of the RBR and in a web page access the RBR at 192.168.1.1?
Do you not see "Orbi84" at all on any of your wireless devices?
JMFarnum wrote:When I follow the Setup instructions and plug the supplied cable into the Internet port there are no lights (flashing or otherwise) on the cable port of my ISP Modem. This would indicate information transfer, correct?
Anyway, I tried the install and did recieve a message that the Orbi84 would like to Join my network. I select join and a message immediately appears with states it is Unable to Join.
Also, I cannot find it in my WiFi network to select it manually.
It's an ARRIS
Model TG1672G
My laptop is about a year old and only has 1 ethernet port. So to connect the laptop to the Orbi I need the laptop to use the WiFi.
And Correct, I do not see the Orbi84 network at all.
Your modem already has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI would check on getting the Modem into bridge mode if possible.
Press the reset button on the back of the RBR for 15 seconds then release. The top ring LED should blink WHITE for about a minute, then it should change to slowly pulsating ON and OFF. Does this happen?
Just connect the laptop to the RBR using the ethernet connection temporarily while you attempt to get the RBR setup. Let us now if you can access the RBRs web page at 192.168.1.1 using the wire connected laptop. You'll eventually get the laptop connected via wireless, if we can get the RBR setup correctly or determine if the RBR is fautly.
I don't believe I have a Double Nat situ.
My Coax from my ISP comes into the house and is plugged into the ARRIS modem they supplied.
I then plug an ethernet cable from the ARRIS directly to the Orbi RBR50.
We then connect all WiFi devices to the Orbi network.
I can't access my Orbi even with the ethernet cable from my laptop. unless im just looking in the wrong spot for it.
It might be a lost cause.
Pisses me off that I spent of $300 for this and it craps the bed 2 months after warranty.