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Forum Discussion
BKYGEAR
Feb 17, 2020Tutor
Orbi RBR50 flashing red when trying to reset
My Orbi RBR50 router stopped working suddenly and can’t get my home WIFI working anymore. Have wasted about 2hrs+ now trying to troubleshoot and reset up everything as a new system repeatedly resettin...
BKYGEAR
Feb 19, 2020Tutor
I'm sorry, I'm a newbie at this stuff. Where do I find the router's firmware to download?
FURRYe38
Feb 19, 2020Guru - Experienced User
- BKYGEARFeb 19, 2020Tutor
Tried to transfer firmware to Orbi using the tftp64 software per your instructions, but got nowhere. The Orbi did not flash orange when connected to the Ethernet of my computer and then powered on, and #0 packets got transferred. The power LED did flash red for a few times when connected and then went back to a constant green.
I assume this unit is dead. Do you know how I contact Netgear support? They do not make it easy to find a number or email contact on their website. Thanks again for trying to help me.
- FURRYe38Feb 20, 2020Guru - Experienced User