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Forum Discussion
BKYGEAR
Feb 17, 2020Tutor
Orbi RBR50 flashing red when trying to reset
My Orbi RBR50 router stopped working suddenly and can’t get my home WIFI working anymore. Have wasted about 2hrs+ now trying to troubleshoot and reset up everything as a new system repeatedly resettin...
FURRYe38
Jun 01, 2020Guru - Experienced User
Try this method:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a WIndows 7 PC and the TFTP worked.
cyril4j wrote:I gave up but for other victims please do post an updated procedure for the "way to recover" as the one linked in this thread includes a reset WHICH DOES NOT WORK FOR US!
dmdz
Jul 19, 2020Aspirant
Same problem but doesn’t flash amber for me just red then solid green. When it is amber I guess that is when the rebooting phase happens where then on terminal for mac you do the command “put <update file>” however in terminal it just says file transfer timed out. Anyone figure out a solution to this. I’m past warranty and spent so much on this router. Now I’m spending time trying to fix it.
- FURRYe38Jul 19, 2020Guru - Experienced User
Try using a windows 7 PC?
I had problems using a Windows 10 PC then switched to Windows 7 and it worked. You maybe seeing same issue on Mac.
What OSX version are you using?
dmdz wrote:
Same problem but doesn’t flash amber for me just red then solid green. When it is amber I guess that is when the rebooting phase happens where then on terminal for mac you do the command “put <update file>” however in terminal it just says file transfer timed out. Anyone figure out a solution to this. I’m past warranty and spent so much on this router. Now I’m spending time trying to fix it. - ChestCopperpotAug 22, 2020InitiateGot it to work.
I had the same time out issue while trying this. Without getting the amber lights I’ve got it to transfer.
Unplug Router, press and hold reset, plug router back in while continuing to hold reset. Power light will start off green, solid red, then blinking red. After the 7th blinking red it’ll flash green once (quick) then back to blinking red.
Release reset. Transfer.
Im using the TFTP Client app on Mac and it’s now transferring the firmware. Reading through this thread I experienced the same issues and problems. It’s still transferring but hopefully resolved. - FURRYe38Aug 22, 2020Guru - Experienced User
Let us know how it turns out...
ChestCopperpot wrote:
Got it to work.
I had the same time out issue while trying this. Without getting the amber lights I’ve got it to transfer.
Unplug Router, press and hold reset, plug router back in while continuing to hold reset. Power light will start off green, solid red, then blinking red. After the 7th blinking red it’ll flash green once (quick) then back to blinking red.
Release reset. Transfer.
Im using the TFTP Client app on Mac and it’s now transferring the firmware. Reading through this thread I experienced the same issues and problems. It’s still transferring but hopefully resolved. - darrinwaggonerNov 16, 2020Aspirant
Did this work? What settings did you use for tftp on mac? Did you use command line tftp?
I am trying to get this to work with no luck yet!
- FURRYe38Nov 16, 2020Guru - Experienced User
Any updates on this?
- goldeagle2005Feb 13, 2021AspirantThis method helped in that the firmware did get successfully uploaded. However the original problem with the LED ring breathing white continuously is not resolved.
I think the satellite is not dead though. The Ethernet ports seem to be working. I have the satellite connected to the router with a cable and also a Hue bridge connected to the satellite. That bridge shows status as online. This seems to be some weird pairing/config issue. Unfortunately I'm out of warranty as well (2.5 years) so have just ordered a new satellite. Will try to revive this one then. Maybe I'll try flashing to a lower firmware and see how it works.
Any other suggestions?