NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AdamGH
Oct 08, 2018Guide
Orbi RBR50 - iPhone App Store/ESPN not working
Just set up my system and everything works great. WiFi has been extended throughout entire house. I have found two small issues. - my App Store will not download new apps or update apps - my ESPN ...
- Oct 23, 2018
Found the fix....
If you just access...
from a device that is connected to the orbi you will get a popup message saying "fixing your DNS because of a conflict with your provider.
After this it seems it is all working.
I think what they added to the webpage was automating the steps from this post:
https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios
ekhalil
Oct 09, 2018Master
Have you tried with other iPhones connected to the Orbi? Can it be a phone issue?
AdamGH
Oct 09, 2018Guide
Yes. Same issue on my brother’s phone and wife’s phone too.
- MRMikeROct 09, 2018Initiate
I also have this issue. I did not reuse my old SSID, I have rebooted everything, reset network settings, etc. I cannot update my iphone's apps, and there are a few financial apps that will not run. Everything else on it runs fine. Same on my ipad, and my daughter's fire tablet. Sony playstation also has difficulty.
I have a ton of speed, and other devices are all working as intended.
- ekhalilOct 09, 2018Master
I remember I had similar issues with app store not updating apps, but that was something related to Apple ID on the phone and not to wifi.
Try to sign out of iTunes and App Store and signing in again. To sign out go to Settings > Tap on your name on the top > Itunes & App Store > Tap on your Apple ID on the top > Tap on Sign Out.
Then do the reverse to sign in again.
- ekhalilOct 09, 2018Master
The following looks similar to the issue you’re having, doesn’t look like Orbi issue:
https://discussions.apple.com/thread/7493620