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Forum Discussion
Solved
Orbi RBR50 - iPhone App Store/ESPN not working
Just set up my system and everything works great. WiFi has been extended throughout entire house. I have found two small issues. - my App Store will not download new apps or update apps - my ESPN ...
Found the fix....
If you just access...
from a device that is connected to the orbi you will get a popup message saying "fixing your DNS because of a conflict with your provider.
After this it seems it is all working.
I think what they added to the webpage was automating the steps from this post:
https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios
Yes. Same issue on my brother’s phone and wife’s phone too.
I also have this issue. I did not reuse my old SSID, I have rebooted everything, reset network settings, etc. I cannot update my iphone's apps, and there are a few financial apps that will not run. Everything else on it runs fine. Same on my ipad, and my daughter's fire tablet. Sony playstation also has difficulty.
I have a ton of speed, and other devices are all working as intended.
I remember I had similar issues with app store not updating apps, but that was something related to Apple ID on the phone and not to wifi.
Try to sign out of iTunes and App Store and signing in again. To sign out go to Settings > Tap on your name on the top > Itunes & App Store > Tap on your Apple ID on the top > Tap on Sign Out.
Then do the reverse to sign in again.
The following looks similar to the issue you’re having, doesn’t look like Orbi issue:
https://discussions.apple.com/thread/7493620
I am having the same problem as the original poster... Getting 60 MBPS up and down all over the house which is great..
But 4 apps do not work, ESPN being one of them. The post that was linked to talks about using a Google public DNS to fix the problem, which should not be needed. Netgear should address this issue.
I tried this with my wifes iphone which is a different version and all the same problems are there... cannot download apps... cannot use ESPN app. Cannot use the other apps.
DNS fix that was linked does not resolve the issue.
I called a buddy who recommended the orbi and asked him to try and he said the same problem occurs for him... so this is occuring for everyone.
Does anyone have a fix for this? Don't want all this stuff not working.
- Yeah. I am the original poster and have unfortunately given up. I am using my old wireless right now because every iPhone is having the same issue. My brother and his friends were over and all had the same issue. It is a real problem. Wish I had the answer.
Found the fix....
If you just access...
from a device that is connected to the orbi you will get a popup message saying "fixing your DNS because of a conflict with your provider.
After this it seems it is all working.
I think what they added to the webpage was automating the steps from this post:
https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios
Hmmm... checked my AP Mode/Router Mode setting and I was still in Router mode and everything was working fine after accessing the site... so you can ignore the link to netgear I posted and just access the http://orbilogin.com site from inside the orbi wifi and it should work.
Just as an FYI I tried AP mode and it did not seem to do anything. Speeds were exactly the same and everything still worked in AP mode.
