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Forum Discussion
Orbi RBR50 + satellite drop internet over and over
Help! I am not tremendously computer literate but I bought Orbi system and 1 satellite in dec.2017 as supposed upgrade and to get better WiFi extension through whole house. This is second time I am h...
You might make contact with NG support and ask them about any available beta FW that would help for this...
MudMan wrote:
Update:
If I disconnect the satellite from the wired back haul it woks as it should- No DoS attacks or internet loss. I have the satellite in a metal building, which works fair as long as the shop doors are fully open. Once the doors are shut there is no siginal via the 5.G back haul channel. WiFi calling fails traveling from the office to the shop or vice versa unless I use the wired back haul. Something in the updated firmware is causing this problem with wired back haul as V2.1.1.16 does not have them issue.
Thanks again FURRYe38,
Evidently I've been BETA testing for Netgear all this time. I have already purchased another MESH product that works great.
Best Regards,
Don
FURRYe38 wrote:
Enjoy and good luck. :smileywink:
MudMan wrote:
Thanks again FURRYe38,
Grumpa48
CURIOUS - has Netgear manned up yet? I am living the same problem every day - Orbi worked for 11 months, updated to latest firmware and now it drops service. ISP has been here twice, tested their signal - all, ok. Orbi shows Wifi but drops the internet whenever it decides to. Am I a $300 BETA tester? If so, warn me next time and I will buy something that works.
Whats the problem? Need more details...
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
=
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Grumpa48 wrote:
CURIOUS - has Netgear manned up yet? I am living the same problem every day - Orbi worked for 11 months, updated to latest firmware and now it drops service. ISP has been here twice, tested their signal - all, ok. Orbi shows Wifi but drops the internet whenever it decides to. Am I a $300 BETA tester? If so, warn me next time and I will buy something that works.
Thanks for the reply and concern. I sold the Netgear ORBI many months ago because of the problems and switched to the Google WiFI three puck MESH. I'm very happy with the Google WiFI MESH system and have not had one problem since I switched.