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Forum Discussion
truprecht
Aug 12, 2019Guide
Orbi RBR50 will not work with new Spectrum modem
We have had an Orbi RBR50/RBS50 working with a Spectrum modem/router for 2 years. We've recently had some problems with internet connectivity going down intermittently. We called Spectrum, who dec...
- Aug 12, 2019
OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
truprecht
Aug 12, 2019Guide
The old Spectrum device which worked fine for 2 years was a combination modem/router. (We never connected to the Orbi via ethernet, only WiFi, so I don't know if it was configured as a router or access point.) The new Spectrum hardware is separate modem and router devices.
Retired_Member
Aug 12, 2019
truprecht wrote:The old Spectrum device which worked fine for 2 years was a combination modem/router. (We never connected to the Orbi via ethernet, only WiFi, so I don't know if it was configured as a router or access point.) The new Spectrum hardware is separate modem and router devices.
Did you tell Spectrum you already have a router?
if they insist you use their router, then either the Orbi or the Spectrum router will have to configured in the AP mode. The old Spectrum device worked fine with the Orbi because somewhere in your network one of those routers was in AP mode.