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Forum Discussion
truprecht
Aug 12, 2019Guide
Orbi RBR50 will not work with new Spectrum modem
We have had an Orbi RBR50/RBS50 working with a Spectrum modem/router for 2 years. We've recently had some problems with internet connectivity going down intermittently. We called Spectrum, who dec...
- Aug 13, 2019
OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
truprecht
Aug 13, 2019Guide
Firmware version is V2.3.1.44
Spectrum-provided modem is manufactured by Hitron Technologies, model number is E31N2V1.
I have tried to access the Orbi configuration by connecting an ethernet cable from the internet port on the Orbi to my laptop, opening a browser and connecting to orbilogin.com, but it just puts me in an endless loop asking for login/password and saying the connection is not private.
I can connect via the iPhone app, version 2.4.2.4...
truprecht
Aug 13, 2019Guide
OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
- Retired_MemberAug 13, 2019
truprecht wrote:OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
Nice job....are you still using the Spectrum router?
- truprechtAug 13, 2019Guide
I am not using the Spectrum router. The Orbi is in router mode connected directly to the modem.
- Retired_MemberAug 13, 2019
truprecht wrote:I am not using the Spectrum router. The Orbi is in router mode connected directly to the modem.
Thanks.....kinda what I was suggesting the other day.