NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
truprecht
Aug 12, 2019Guide
Orbi RBR50 will not work with new Spectrum modem
We have had an Orbi RBR50/RBS50 working with a Spectrum modem/router for 2 years. We've recently had some problems with internet connectivity going down intermittently. We called Spectrum, who dec...
- Aug 13, 2019
OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
Retired_Member
Aug 13, 2019
truprecht wrote:OK, it's fixed. Connected to Modem. Followed the "new setup" instructions in the app, and it booted up fine. I swear I did that no fewer than 3 times yesterday, but today it's working. Thanks for the repsonses.
Nice job....are you still using the Spectrum router?
truprecht
Aug 13, 2019Guide
I am not using the Spectrum router. The Orbi is in router mode connected directly to the modem.
- Retired_MemberAug 13, 2019
truprecht wrote:I am not using the Spectrum router. The Orbi is in router mode connected directly to the modem.
Thanks.....kinda what I was suggesting the other day.
- truprechtAug 13, 2019Guide
Also, FWIW, one thing I did differently this time was unplug an additional ethernet connection from one of the Orbi router ports before restarting/reconnecting. (It was the connection for an Arlo base station). Would that ethernet connection have interfered with the Orbi connecting to the modem?
- Retired_MemberAug 13, 2019
truprecht wrote:Also, FWIW, one thing I did differently this time was unplug an additional ethernet connection from one of the Orbi router ports before restarting/reconnecting. (It was the connection for an Arlo base station). Would that ethernet connection have interfered with the Orbi connecting to the modem?
I wouldn't think so. I believe your problem was in the swap out of the Spectrum gear. I'm glad you're up and running!