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Installed an Orbi RBR50v2 with one satellite and a Spectrum modem E31U2V1 in October 2020. Spectrum technician came and cleaned up wiring and unneeded splitters, resulting in a strong signal at each cable box and the modem. Network and internet worked without issue for 5.5 months.
A week ago, the internet connection began dropping several times per day, wifi was unaffected. Rebooting the Orbi would reconnect the internet, but a few hours later, it would drop again. Spectrum suggested swapping their modem for a new one, so I did. New model is an EU2251. Internet continued to drop.
Updated Orbi FW to V2.7.2.104. Internet continues to drop. Spectrum says everything looks good from their end.
Internet has dropped six times in the past 24 hours. Two times it reconnected without booting the Orbi. The other four times it did not but booting the Orbi reestablished the internet connection.
BTW, my internet speed (when it is connected) is 450+ Mbps download and 20+ Mbps upload.
I'm not a networking expert, but I am pretty knowledgeable about home networks, computers, and programming, but this is so frustrating.
There is a horrible situation that started with the change in Daylight Saving Time that causes certain Orbi RBR50 routers to stop resolving Domain Names until they are restarted. Netgear engineers have traced the problem to a coding error in the Traffic Meter feature. Looks like there is abolutely no chance Netgear will release a firmware fix before April, so the easiest solution is to go into the Orbi web interface, Advanced Tab, Advanced Setup, Traffic Meter (toward the bottom of the menu) and uncheck "Enable Traffic Meter" and Apply.
There is a horrible situation that started with the change in Daylight Saving Time that causes certain Orbi RBR50 routers to stop resolving Domain Names until they are restarted. Netgear engineers have traced the problem to a coding error in the Traffic Meter feature. Looks like there is abolutely no chance Netgear will release a firmware fix before April, so the easiest solution is to go into the Orbi web interface, Advanced Tab, Advanced Setup, Traffic Meter (toward the bottom of the menu) and uncheck "Enable Traffic Meter" and Apply.
Thank you so much, @CrimpOn. Orbi has maintained internet connection for 36 consecutive hours. I hope everyone else experiencing this problem finds your solution.
