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Orbi RBR50v2 loss of internet access
Hi, this is my first post here. After resetting the Orbi router I have lost connect to my internet provider - the suggested network now comes up on my devices as ORBI33, rather than the name of my IS...
RG56 wrote:
Thanks for all your help on this, it really is appreciated. I've gone back to configuring my Virgin Hub as the router and disabling the Orbi system for the time being.
The Orbi works well in AP mode. Pretty easy to set up too.
Just connect the Orbi, and only the Orbi, to a PC. (No need to be on line to do that.) Change it to AP mode and then add it to the network from the router.
You'll end up with two wifi networks. When you are happy that the Orbi meets your needs, turn off the router's wifi. With luck that is simply a case of pressing a button.
Shouldn't take more than about 10 minutes.
For some reason I can't quote a post on here.
The Router is a virgin media hub 3, the network I was logging into until today was the VM network. When I set this up I configured the VM hub into modem mode and then that was wired into the Orbi router - as I say this all worked perfectly well for two years until yesterday.
After I reset the Orbi router today I couldn't see the Virgin media network to log onto it (on laptop, iPad, phone etc), I was given the option of networks from my neighbours or the Orbi one
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Might contact the ISP to check to see if there services is good up thru there hub modem while in bridge mode to the RBR. Make sure the ISP didn't make any configuration changes to there services.
Try suggestion #2 from the list I posted about.
RG56 wrote:
For some reason I can't quote a post on here.
The Router is a virgin media hub 3, the network I was logging into until today was the VM network. When I set this up I configured the VM hub into modem mode and then that was wired into the Orbi router - as I say this all worked perfectly well for two years until yesterday.
After I reset the Orbi router today I couldn't see the Virgin media network to log onto it (on laptop, iPad, phone etc), I was given the option of networks from my neighbours or the Orbi one