NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Asi65's avatar
Asi65
Follower
Jan 23, 2022

Orbi RBR750 and RBS750 - Unable to see any connected devices to the satellites

Hi,

I have the Orbi RBR750 with two Satellites (RBS750) connected to it. However, When I look at all connected devices, I only see that these are connected to the main router but none to the satellites even though the satellites are much closer to those devices... any idea?

When I look at the Orbi network map - I see the router and satellites - all show green status.

Thanks

Assaf

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    if you log into the satellite using its ip address, are devices showing as connected on there?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡


    Asi65 wrote:

    Hi,

    I have the Orbi RBR750 with two Satellites (RBS750) connected to it. However, When I look at all connected devices, I only see that these are connected to the main router but none to the satellites even though the satellites are much closer to those devices... any idea?

    When I look at the Orbi network map - I see the router and satellites - all show green status.

    Thanks

    Assaf


     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 


    Asi65 wrote:

    Hi,

    I have the Orbi RBR750 with two Satellites (RBS750) connected to it. However, When I look at all connected devices, I only see that these are connected to the main router but none to the satellites even though the satellites are much closer to those devices... any idea?

    When I look at the Orbi network map - I see the router and satellites - all show green status.

    Thanks

    Assaf