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Forum Discussion
jhasbrook
Jul 26, 2017Follower
Orbi RBS 50 satellite will not stay connected to router, even when in the same room.
I got my Orbi system in January of 2017 and it has worked flawless up until this last week. Now the satellite Orbi will not stay connected to the router for more than 1 minute, even when in the same...
tcorsair
Jul 28, 2017Initiate
I'm having the exact same issue. All was fine until earlier this week and now the Orbi RBS 50 Satellite won't even connect in the same room. WTF??
NickBurnsCCG
Jul 28, 2017Guide
NETGEAR_ - I'm calling you out on this one. I simply rebooted my router last night and the satellite never returned.
It's now morning....
I see a pile of unanswered forum posts about this issue. When are you going to
A - relpy to anyone that has reported this issue
B - repair the problem
I'm returning mine, regardless. But you owe it to everyone else that is past their return policy, an answer to this. You charge far more than anyone else, everyone else's software is far more modern than yours (you've had the same UI for like, 15 years - I was expecting something FAR nicer), and they're replying to CUSTOMERS. It's not like we're just random people bothering you here.
And based on other posts, I wouldn't recommend anyone call in at this point. It will be a waste of 4 hours, until you guys actually have a solution.
~Nick