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Forum Discussion
reddle01
Jan 28, 2022Aspirant
Orbi RBS50 stuck on Config Sync
I have rebooted and factory reset it several times. Removed it as a satellite from the RBR50 and RE-added it. I have a wired computer with a static IP and it can connect to the network so the witless ...
- Feb 01, 2022
It's fixed for now. Here is what I did:
On the router I moved the uplink cable off the WAN and into a LAN slot. Not sure if this resulted in any changes. Read in the forums this is how it is supposed to be, but it worked for years up until last week sometime.
Connected directly to the satellite and updated the firmware (same version as it was already on latest, but thought I would do so anyway). This did NOT fix the issue, but got me closer (password on the satellite synced and wifi network names synced). I thought it was good but it still wouldn't pass DHCP up to the firewall.
I moved the satellite upstairs and WIRED it into the router and config sync happenned. Then backhaul status went to good and stayed there. I moved it back downstairs and it held stable. However, DHCP for the windows client still fails. I could not resolve why the satellite won't pass DHCP - the router upstairs does just fine.
Ultimately I will have to replace the satellite with a regular AP (different SSID's) if this issue with DHCP not passing does not resolve.
reddle01
Jan 31, 2022Aspirant
Another clue possibly - firewall is seeing attempted bootp traffic on that 192.168.10.0/24 network (rbs50 created that), and specifically attempted traffic form 192.168.10.1 port 67 to 192.168.10.123 port 68 and 255.255.255.255 port 68... Of course the firewall blocked this traffic as it doesn't have an internal network defined for 192.168.10.0/24 so treats it as external and blocks all traffic between networks. I allowed this traffic temporarily and it doesn't appear to have fixed the issue. Seems the satellite is trying to sync config (bootp?) on the 192.168.10.0/24 network?
plemans
Jan 31, 2022Guru - Experienced User
Try this.
Factory reset the router and the extender and disconnect them from everything. Just have the 2 devices.
then try to setup the RBR50 (without internet) and sync the satellite. See if it syncs. Makes me curious if something in your network is causing issues.
- reddle01Feb 01, 2022Aspirant
It's fixed for now. Here is what I did:
On the router I moved the uplink cable off the WAN and into a LAN slot. Not sure if this resulted in any changes. Read in the forums this is how it is supposed to be, but it worked for years up until last week sometime.
Connected directly to the satellite and updated the firmware (same version as it was already on latest, but thought I would do so anyway). This did NOT fix the issue, but got me closer (password on the satellite synced and wifi network names synced). I thought it was good but it still wouldn't pass DHCP up to the firewall.
I moved the satellite upstairs and WIRED it into the router and config sync happenned. Then backhaul status went to good and stayed there. I moved it back downstairs and it held stable. However, DHCP for the windows client still fails. I could not resolve why the satellite won't pass DHCP - the router upstairs does just fine.
Ultimately I will have to replace the satellite with a regular AP (different SSID's) if this issue with DHCP not passing does not resolve.