Forum Discussion

Tutor

Apr 24, 2020

Orbi Router disconnecting

Hoping someone can help. This past week, the router has randomly been going offline and disconnecting wifi. I diconnect the router and reconnect when that happens and it then seems to be fine for a f...

staciak

Tutor

Apr 25, 2020

According to the Orbi app i am up to date with the firmware - wouldn't that mean the firmware is currently good then?

We did have a brief power outage - how would this affect it and what would i need to do to correct it?

Thank you!

Retired_Member

Apr 25, 2020

staciak wrote:
According to the Orbi app i am up to date with the firmware - wouldn't that mean the firmware is currently good then?
We did have a brief power outage - how would this affect it and what would i need to do to correct it?

Thank you!

I don't trust the app....login to your orbi using a pc.

power outages are known culprits when it comes to electronics

staciak
Tutor
Apr 26, 2020
thanks for the advice - how do i log into orbi through the computer ? orbilogin.com is not working.
- FURRYe38
  Guru - Experienced User
  Apr 26, 2020
  Try 192.168.1.1
  staciak wrote:
  thanks for the advice - how do i log into orbi through the computer ? orbilogin.com is not working.
- Retired_Member
  Apr 26, 2020
  maybe this will help...
  
  https://kb.netgear.com/27199/How-do-I-troubleshoot-routerlogin-net-and-routerlogin-com-access-errors
  - staciak
    Tutor
    Apr 26, 2020
    Great - will look at link - Thanks so much for your help!