NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi Satellite Slowdown
I continue to have problems with one Orbi satellite that after two-three days of use slows it's throughput dramatically. I can normally connect and get a full 300 Mpbs connection via the satellite, ...
Okay. I have not experienced any issues with the Sonos system, so have never been concerned with it. I added the Boost long before I had the Orbi system as the router had too weak a signal for some of the Sonos speakers. With the Orbi system that should no longer be the case. Also, I have never used a wired backhaul, so don’t know about any issues related to that.
My understanding is that the backhaul on the Orbi utilizes the 5 GHz band, so I would question why the Sonos on the 2.4 GHz band would have any impact on it. My thinking here is that I suspect that something is going on with the backhaul that causes the satellite to lose throughput. This is only conjecture as I have no direct evidence of this. When checking the slowed satellite’s status it always reports a ‘Good’ status for the connection.
On another note, the problem with the satellite slowing down has been ongoing for a long time and has continued over many firmware updates
I'm not sure how the Sonos Boost or Sonos Connect work and why these -somehow- affect Orbi when wired, but please have a look at a similar issue to yours in the following post:
https://community.netgear.com/t5/Orbi/Wired-back-haul-better/m-p/1652855/highlight/true#M43700
Well, I redeployed my Orbi system and moved the Sonos speakers over to WiFi and off of Sonosnet and then turned off the Boost. The system has been running like this for two days now and when I went to do app updates on my iPhone today, I noticed that they were slow. I did a speed test and sure enough, the satellite has slowed down as usual.
Thanks for the suggestion ekhalil, but unfortunately that isn’t the problem that I’m encountering.
Any other ideas?
I have been contacted by Netgear Technical Support and we are working on try to resolve the issue. If we figure out what’s going on, I’ll update here.
Any update on this?
My Orbi system is doing the exact same thing. After a restart I get 4-500mbps. Eventually over time I will check it and it's down to 20-30. I have gigabit fiber internet. Really frustrating. ABout to give up on it as what's the point of paying for gig ethernet otherwise??
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Are you speed testing wireless or wired?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6
mdbrit wrote:
Any update on this?
My Orbi system is doing the exact same thing. After a restart I get 4-500mbps. Eventually over time I will check it and it's down to 20-30. I have gigabit fiber internet. Really frustrating. ABout to give up on it as what's the point of paying for gig ethernet otherwise??
Netgear has me on beta firmware currently, but it does the exact same thing. Every 2-3 days the speed drops drmatically.
it would appear by the connection speeds that the backhaul is dropping down to one of the 2.4 GHz bands, but the system still reports that it’s connected via 5 GHz. It’s really frustrating and ruins the experience of an otherwise great system. <Sigh>
Bandito wrote:
........
it would appear by the connection speeds that the backhaul is dropping down to one of the 2.4 GHz bands, but the system still reports that it’s connected via 5 GHz. It’s really frustrating and ruins the experience of an otherwise great system. <Sigh>
Backhaul links in Orbi use DFS channels. It can be that periodically your Orbi detects radar signals and changes the backhaul to other channels which will affect the throughput.
There is a log file in Orbi that logs radar detections with timestamps. Please follow the following steps to print your radar detection logs and see if the times correspond with when you think the speed goes down:
- From browser go to the router's debug page (http://192.168.1.1/debug.htm). Use your router's IP address or http://orbilogin.com/debug.htm
- Enter admin as user name and your router’s management password
- Tick "Enable Telnet" option
- Use Telnet to connect to your Router telnet 192.168.1.1 and enter admin and the same password as above
- Enter the command:
- root@RBR50:~# cat /var/radardetect.log
I checked for the radardetect.log file, but it doesn't exist.
root@RBR50:/# cat /var/radardetect.log
cat: can't open '/var/radardetect.log': No such file or directory
I also browsed through the /var directory to see if there was anything else that came close to the radar name, but there was nothing.
I didn't think that this was very likely as we live in the middle of a large development with slow speeds and are about a mile away from the nearest highway.
Thanks for the recommendation. It's always good to check everything, but unfortunately it appears to be another dead end.
