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Forum Discussion
pmjoen
May 09, 2019Aspirant
Orbi Satellite won't connect after power outage
Every time the power goes out, the satellite wont reconnect with base. I have even plugged it in next to the router (litterally 1 inch away) still wont sync. Then after a few days of trying to rest...
pmjoen
May 09, 2019Aspirant
Per the instructions of Netgear, select the "Sync" button on Router, and within 2 minutes select "Sync" on Satellite.
SW_
May 09, 2019Prodigy
pmjoen wrote:
Per the instructions of Netgear, select the "Sync" button on Router, and within 2 minutes select "Sync" on Satellite.
Ah, I see.
Pressing the 'sync' button might not clear the stale or corrupted configs in the Satellite as a result of power outage. You might want to force your Satellite to refresh its config instead. If you can't even login into your Satellite UI page after power outage, you might consider going all in, find a paper clip and Factory Reset the Satellite, which should be quicker than waiting for a couple days for the cached/stale configs to expire.
If you can login to your Satellite, please check out this earlier post on how to refresh your Satellite configs.