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Forum Discussion
rlpete
Jun 23, 2018Aspirant
Orbi Satellites backhaul status in Config Sync
All three of my satellites show in config sync backhaul status. I have attempted a rest and reboots yet I can not get them out of that status. Anyone had that issue and resolution?
Cmo1
Jun 23, 2018Apprentice
you need to give the network about 5 minutes after it's completewd booting to complete the backhaul config process. Also, you will likely need to unpolug the cables between the rputer and satellites and then once network reboots, plug them in one at a time until you see stability.
- rlpeteJun 23, 2018AspirantThanks for the reply. I am confused by the comment of the wires between the satellites. There are not hardwired connecting the satellites. Also, I have had them on the network for 12 hours now and still say “config sync”.
- Cmo1Jun 23, 2018ApprenticeI apologize. I use the wired back haul on mine. Is your router in the middle and then your satellites are at either end of the house, or is the router at one end and satellites in middle and at other? If so, then make sure Daisy chain is turned on. Are you getting a blue light on top of the satellites? And are the router and satellites on the same firmware? If the answers are yes to the questions, then I'd say a factory default reset may be the only thing left