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Orbi_Amatuer's avatar
Orbi_Amatuer
Aspirant
Jun 25, 2020

Orbi Satellites

I have an Orbi system with 2 Satellites. I have a question about the "Attached Devices" list as seen when logged into the Router as administrator.   Each of my my satellites have unique names. So...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 25, 2020

Yes, Look for the IP address assigned to the RBS on the RBRs web page. Use this address and same RBR log in info on the RBS web page. 

Orbi_Amatuer's avatar
Orbi_Amatuer
Aspirant
Jun 25, 2020

Thanks FURRY!

That helped.

I think i'm intermittently loosing connection to the satellite so the router gets dumb.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 25, 2020

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

     

    Has a factory reset and setup from scratch been performed since last FW update? Something to try if you haven't.

    • Orbi_Amatuer's avatar
      Orbi_Amatuer
      Aspirant
      Jun 25, 2020

      Thanks again FURRYe

       

      Router in Basement

      Distance

      Router to Sat 1 in kitchen.

      Est 20 ft. through basement ceiling. Drop ceiling, metal HVAC ducts, ceramic tile, drywall and kitchen cabinets.

      Router to Sat 2

      Est 25 ft. through basement ceiling, 2 walls, some concrete could be weakening the signal.

      Sat 1 to Sat 2

      Stationed at about the same height. Est 30 ft apart. through 4 walls.

       

      2.4Ghz is set to channel 1

      5Ghz is set to channel 48.

      Suspect connections are on 2.4Ghz network.

      Lots of neighbor WiFi signals but I frequently check channel usage in the neighborhood with NetSpot. 

       

      Beamforming ON

      MIMO OFF

      WMM ON

       

      IPV6 OFF

       

      Enable 20/40 MHz Coexistence (This is checked as enabled) Does un checking it imply 40MHz only?

       

      Preamble is set to Automatic.

      I just changed it to short.

       

      What is Coexistance and Preamble?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jun 25, 2020

        Basements are not recommended places for wifi routers. Concrete and steel will inhibit wifi travel. 

         

        IF you have lots of neighbors near by, try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

         

        Yes, unchecking the box sets 40Mhz only.