Orbi WiFi System RBK53 firmware 2.1.2.18 doesn't auto update to 2.1.3.4

[FURRYe38]

manually download the files and manually update using IE11 or FF browser. Do a full factory reset on both router and satellite units after upgrading FW.

[Saved]

Thanks for your reply.  By the time I initiated the post, I had already done a manual update with Google Chrome, but without a factory reset.

I had basically created this post to let the community and Netgear tech support know that the firmware version 2.1.2.18 was not auto updating & therefore it could also be a problem that would be transfered to the new firmware version 2.1.3.4,

I figured Netgear probably did not consider fixing the Auto Update problem as they were creating the new firmware 2.1.3.4, due to possibly not being aware that such problem even existed.

[FURRYe38]

Please do a full factory reset on the system and set up from scratch.

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@Savedwrote:

Thanks for your reply.  By the time I initiated the post, I had already done a manual update with Google Chrome, but without a factory reset.

I had basically created this post to let the community and Netgear tech support know that the firmware version 2.1.2.18 was not auto updating & therefore it could also be a problem that would be transfered to the new firmware version 2.1.3.4,

I figured Netgear probably did not consider fixing the Auto Update problem as they were creating the new firmware 2.1.3.4, due to possibly not being aware that such problem even existed.

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[thombe]

I was on the same firmware, 2.1.2.18 as well.
Mine didn't autoupdate, but upon opening the firmware page, it did download the firmwares for router and satellite, offered to update, which I did without any issues so far. I have not done a factory reset as I don't have a need to as we speak.

so maybe a problem for some, but not for me in this instance. (just a positive post for balance 😉 )

[FURRYe38]

If you seem to run into any problems I would recommend a factory reset on everything.

I was told that for beta builds factory resets and set up from scratch will be needed until the FW goes official.

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@thombewrote:

I was on the same firmware, 2.1.2.18 as well.
Mine didn't autoupdate, but upon opening the firmware page, it did download the firmwares for router and satellite, offered to update, which I did without any issues so far. I have not done a factory reset as I don't have a need to as we speak.

so maybe a problem for some, but not for me in this instance. (just a positive post for balance 😉 )

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