NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChristineT
Jul 19, 2017NETGEAR Employee Retired
Orbi - Wireless Network not available or LED flashing white on Router or Satellite
The NETGEAR team has noticed an issue with upgrading some Orbi Tri-Band WiFi System Model RBK40, RBK43 and RBK30 units in the field to OrbiOS 1.12.0.18. If your Orbi are affected, the symptoms are: ...
suprafun
Aug 07, 2017Aspirant
I too have been having internet connection issues recently. I have been having to reboot the Orbi multiple times a day. when will this get fixed? I used to love the Orbi and i just want it working again!
DarrenM
Aug 08, 2017Sr. NETGEAR Moderator
Hello suprafun
What firmware version are you on?
DarrenM
- suprafunAug 08, 2017AspirantFirmware: 1.12.0.18
- DarrenMAug 08, 2017Sr. NETGEAR Moderator
Hello suprafun
We have a updated version of that firmware try to load that. If you have the RBK40
http://www.netgear.com/support/product/RBK40.aspx#download
DarrenM
- ibdbAug 08, 2017Aspirant
I have an RBR50 on firmware 1.12.0.18 and it's been a nightmare the past few days. Wired connection has no issues, but all wireless devices will suddenly lose internet access on a daily basis. Each time, a full reboot of the router is required to reestablish any wireless access to the internet.
The most recent crash wouldn't even allow me to connect to the router wirelessly to reset it. I had to have a wired connection to login to the router.
- DarrenMAug 11, 2017Sr. NETGEAR Moderator
Hello ibdb
I sent you a PM.
DarrenM
- wootiesAug 11, 2017Star
The last two versions of firmware have been a nightmare.. Rolling back hasn't helped as it auto updates the next day for me. I'm on the RB50, is there any beta firmware available? Wireless devices like the Galaxy S8s in the house go to no internet while connected, very often. Like, every few minutes. Using the guest network has made them stay connected more often but it's slower and still disconnects.
My wife has told me we need to return it and get something that 'works'. -That's going to bum me out.